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A
Airlangga · 28d ago
Regional Community Manager
Community isn’t just about likes or replies — it can directly support business goals too.
Here’s how I’ve seen it work:
- Retention: Members who feel seen & supported tend to stay loyal to the brand.
- Word-of-mouth: Active communities naturally create brand advocates who refer others.
The result? Not just better engagement, but higher trust, conversion, and long-term value.
Anyone else using community to support sales in subtle ways?
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