Flight Attendant
On this page
- What's it like to be a Flight Attendant?
- How to become a Flight Attendant
- Top skills and experience for Flight Attendants
- Flight Attendant role reviews
What's it like to be a Flight Attendant?
A Fight Attendant (Tūmau Waka Rererangi) works for airlines to provide service to passengers on flights and ensure safety. They greet passengers and make sure they are seated correctly, demonstrate safety protocols, provide meals and drinks, and ensure that the cabin remains comfortable and safe for the duration of the flight. Flight Attendants may need to perform first aid during a flight. They work shifts, which may be long if they’re working on long-haul flights. Flight Attendants often work away from home and have a flexible schedule.
Tasks and duties
- Providing customer service to passengers.
- Checking passengers' tickets and directing them to seats.
- Preparing and serving meals and refreshment
- Ensuring that adequate supplies of emergency equipment, meals and refreshments are on board.
- Conducting safety checks and demonstrations of safety equipment and procedures.
- Assisting and directing passengers in emergencies and carrying out emergency procedures.
- Performing first aid if required.
How to become a Flight Attendant
No formal qualifications are required to become a Flight Attendant, but a relevant certificate can improve your employability.
Consider completing a 16-week Certificate in Aviation (Flight Attendants) (Level 4), which will provide core skills for your career as a Flight Attendant.
Complete pre-employment and on-the-job training after getting a job with an airline. Each airline has different training requirements but most generally require new employees to attend a course and complete assessments.
