Collection notice
Collection Notice
Effective date 14 October 2025
Our Collection Notice explains how we collect, use and share your Personal Information in a simple and easy to follow format. This notice covers our businesses operating under the following brands:
a). SEEK in Australia and New Zealand;
b). Jobstreet by SEEK (excluding Jobstreet express) in Malaysia, Singapore, Indonesia and the Philippines;
c). Jobsdb by SEEK in Thailand and Hong Kong; and
d). SmartHire in Malaysia, Hong Kong and Singapore.
You can view our Privacy Policy for more detailed information (including relevant definitions (section 17) applicable to this Collection Notice).
We collect different types of information about you depending on how you interact with us and use our products and services. We typically collect basic information such as your name, email address (including company name, business and billing address and phone number of a primary contact if you are an Advertiser), Usage and Device Data and Location Data.
Where you are a Candidate setting up a Profile, we may collect information that you choose to include in your Profile (such as uploaded resume(s), your work experience, educational background and qualifications, salary information, profile photo and preferred work locations) and information you verify through SEEK Pass.
Where you are a Candidate applying for a job, in addition to the information in your Profile, we may also collect (on behalf of the Advertiser) additional Personal Information that you include in your resume, cover letter or in response to role requirement questions or selection criteria.
In most cases, we do not need to collect your Sensitive Information when you engage with us. If we have a reason to collect Sensitive Information from you, we will seek your consent and tell you how it will be used. We recommend that you do not include Sensitive Information in your Profile, as any information you choose to make public may become visible on Third Party Platforms and Websites beyond SEEK’s control.
We generally collect your Personal Information directly from you, such as when you register and create an account with us, use any of our products and services (including when you communicate with us) or simply visit our Platforms.
However, we may also collect your Personal Information from another entity within the SEEK Group or via third parties such as our Service Providers and Partners, Advertisers, providers such as Google, Facebook or Apple (if you register and sign in to your account through those providers) or from government or regulatory authorities where required by law.
We typically use your Personal Information to provide you with and to improve our products and services. We also use your Personal Information to send you information regarding our products and services (including to market and promote products and services offered by us and businesses within the SEEK Group).
We also use your information to manage your Profile settings (for example, your chosen visibility level), to enable features such as People Search and to provide verification indicators (for example, via SEEK Pass) where you have completed verification steps.
Without your Personal Information, we may not be able to provide you with all or some of our products or services.
Section 13 of our Privacy Policy outlines how:
you can access or seek correction of your Personal Information;
how Users can request for their personal information to be deleted; and
how you can complain about our use or handling of your personal information and how we will deal with such a complaint.
This section of the Privacy Policy also contains information on how you can unsubscribe from receiving communications from us, amend your Profile visibility (for Candidates) and make other Personal Information requests (including any privacy complaint).
If you have a Profile that is set to ‘Public’, you may change your visibility setting at any time. However, information that has been indexed or cached by Third Party Platforms and Websites may remain accessible under their independent processes.
You can also view section 18 of our Privacy Policy for further region-specific information that may be relevant to Users in a particular jurisdiction.
We take reasonable steps to ensure the security of our systems and to protect your Personal Information from misuse, interference and loss as well as unauthorised access, modification or disclosure. Any Personal Information which we hold is stored on secure servers and protected in controlled facilities.
We retain your Personal Information for as long as is necessary to fulfill the purposes for which it was collected and retained as set out in our Privacy Policy or until such time as you request us to delete your Personal Information, after which we will take reasonable steps to delete your Personal Information (as required under applicable Privacy Laws). While we take steps to protect information within our systems, we cannot control or guarantee deletion of information stored or cached by independent Third Party Platforms and Websites if you have selected a Public visibility setting.
You can view sections 10 and 12 of our Privacy Policy for more detailed information.
You can contact us via the contact details outlined at section 15 of our Privacy Policy.