Claims Consultant
Assess and manage insurance claims to resolve customer disputes and reimbursements.
Job opportunities
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Jobs in SEEK right now
Job growth
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In the last 3 months
Salary
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Typical salary
Job satisfaction
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Job opportunities
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Jobs in SEEK right now
Salary
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Typical salary
Job growth
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In the last 3 months
Job satisfaction
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What's it like to be a Claims Consultant?
A Claims Consultant handles insurance claims on behalf of clients. They are responsible for investigating and processing insurance claims, negotiating settlements and ensuring all claim documentation is in order. This involves liaising with insurance companies, medical professionals, lawyers and clients to ensure a fair and accurate claim settlement. Claims Consultants often work with insurance companies, brokerages and law firms, but some operate independently or within larger consultancies.
Tasks and duties
- Reviewing insurance claims and determining the validity of the claim based on policy.
- Communicating with policyholders to gather detailed information about their insurance claim.
- Coordinating with adjusters, investigators, and other professionals to verify claim details.
- Evaluating the extent and value of damages covered by the insurance policy.
- Negotiating settlements with the claimant in line with company policy and legal requirements.
- Keeping detailed records of claims and submitting reports to the management.
- Remaining updated on changes in laws, regulations, and company policies related to insurance claims.
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Latest Claims Consultant jobs on SEEK
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Claims Consultant employers on SEEK are looking for job seekers with expertise in the following areas.
Source: SEEK job ads and SEEK Profile data
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Latest Claims Consultant reviews
Sep 2023
Reviewer's Qualification
Postgraduate Diploma in Management
Experience
1 – 4 years
Organisation size
Large (200+ employees)
The good things
Job is challenging considering the fact of understanding and interpretation of the policy wording, also interaction with customer and big part of the job requires a customer service.
The challenges
Not fair pay and less growth opportunity as a claims consultant. However you can use this experience and switch to other roles in insurance.
Read more
Aug 2023
Reviewer's Qualification
Diploma of Science
Experience
Less than a year
Organisation size
Large (200+ employees)
The good things
Diverse role. Worked for a great company with real team aspect to it where people help each other.
The challenges
Sometimes challenging and busy workload which varies.
Read more
Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through seek.co.nz
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