Collections Officer
Job opportunities
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Jobs in SEEK right nowJob growth
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In the last 3 monthsSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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In the last 3 monthsJob satisfaction
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On this page
- Latest Collections Officer jobs
- Top skills and experience for Collections Officers
- Collections Officer role reviews
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Find out how your salary compares with the average salary for Collections Officers.Latest Collections Officer jobs on SEEK
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Collections Officer employers on SEEK are looking for job seekers with expertise in the following areas. Debt Collection
Outbound Call Centre
Skip Tracing
Negotiation
Customer Interaction
Communication Skills
Empathy
Repossession
Settlements
Customer Service
Credit Control
Call Taking
Rapport Building
Accounts Receivable
Auctioning
Judgement and Decision Making
Phone Etiquette
Thoroughness
Rehabilitation
Assertive Communication
Source: SEEK job ads and SEEK Profile data
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Latest Collections Officer reviews
Sep 2025
I enjoyed learning about how debt collection works
Experience1 – 4 years
Organisation sizeSmall (1-19 employees)
SpecialisationCall Centre & Customer Service
The good thingsIf you are passionate about helping people avoid being in debt and learning how debt collection works, working in collections is the job for you.
The challengesLike with most customer focused roles, dealing with irate customers is part of the norm which can lead to stress and anxiety picking up your next call.
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Apr 2024
Collect with Empathy
Reviewer's QualificationPostgraduate Diploma in Arts
Experience10+ years
Organisation sizeLarge (200+ employees)
SpecialisationBanking & Financial Services
The good things I like helping customers who are struggling to make ends meet , usually making affordable arrangements on their overdue accounts without permanently impacting their credit report and assist those who...
The challengesCustomers who are so frustrated that they become abusive and do not listen to what being said. Unable to accommodate each customer according to what they can afford as there is time frame for the cus...
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SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.co.nz
