Collections Officer
Job opportunities
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Jobs in SEEK right nowJob growth
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In the last 3 monthsSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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In the last 3 monthsJob satisfaction
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On this page
- Latest Collections Officer jobs
- Top skills and experience for Collections Officers
- Collections Officer role reviews
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Find out how your salary compares with the average salary for Collections Officers.Latest Collections Officer jobs on SEEK
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Collections Officer employers on SEEK are looking for job seekers with expertise in the following areas. Debt Collection
Outbound Call Centre
Skip Tracing
Negotiation
Customer Interaction
Communication Skills
Settlements
Credit Control
Call Taking
Empathy
Customer Service
Rapport Building
Accounts Receivable
Repossession
Phone Etiquette
Rehabilitation
Judgement and Decision Making
Self Motivation
Thoroughness
Decision Making Skills
Source: SEEK job ads and SEEK Profile data
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Latest Collections Officer reviews
Apr 2024
Collect with Empathy
Reviewer's QualificationPostgraduate Diploma in Arts
Experience10+ years
Organisation sizeLarge (200+ employees)
SpecialisationBanking & Financial Services
The good things I like helping customers who are struggling to make ends meet , usually making affordable arrangements on their overdue accounts without permanently impacting their credit report and assist those who...
The challengesCustomers who are so frustrated that they become abusive and do not listen to what being said. Unable to accommodate each customer according to what they can afford as there is time frame for the cus...
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Sep 2023
Challenging customers service
Reviewer's QualificationDiploma of Business
Experience10+ years
Organisation sizeLarge (200+ employees)
SpecialisationBanking & Financial Services
The good thingsI love helping and talking to people and passionate to communicate to customers in their good and bad times.
The challengesI don’t like customers treating me bad and getting angry for no reason but I understand their frustration where they should respect me bacj
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