You don’t need to be a tech wiz to succeed in the workplace today. But it does help to have at least basic computer skills for the job, if you want to land a role in a digital work environment.
Technology plays a part in almost everything we do, inside and outside of our jobs. Computer literacy is now a must-have for all kinds of workers, whether its creating spreadsheets, ordering stock or managing a reservation system. But don't worry if you're not that good with computers; with the guidance and practice, anyone can pick up new computer skills.
In this article, we outline the most important computer skills, how to list computer skills on a resumé, and how you can upskill as a digital worker today.
Computer skills are your abilities using different software programs to complete workplace tasks. These could be as simple as typing up a document using Microsoft Word, or as advanced as coding for a software development company.
Everyday tasks, even at home, now require basic computer skills. We send emails, make payments and share news online. In 2025, most employers expect a certain level of computer literacy from job seekers in order to do their work efficiently.
Even if you don’t have the usual desk or office job, you’ll likely need to familiarise yourself with computers and technology. Retail workers use point-of-sale (POS) systems, healthcare workers manage online records, and companies rely on software for timesheets and invoices.
Whatever your industry, a good set of computer skills will make you more attractive to employers. Listing computer skills on a resume, like Microsoft 360 or project management tools like Asana, might even be essential for some roles.
You don't need to have expert computer skills to succeed in most roles, it's just important for you to have basic working ability in the most common programs used in your industry. However, it's important you know your skill level - and it's important to keep your skills up to date.
Computer knowledge isn’t just valuable for your professional development, it can also help you tailor your resumé more effectively for particular jobs. If you're applying for technical roles that demand more specialist knowledge - like animation, web development or data analysis - you should always be up to date with the software you need to use.
Basic computer skills cover how to use a computer confidently. This includes operating a mouse, keyboard and other peripherals, opening and saving files, browsing the internet safely, and using common programs like Microsoft Word/Google Docs or Outlook/Mail.
Almost every worker will need some basic computer skills to do well at work. If you’re a young job seeker or an older adult who hasn’t had much exposure to computers, here are some important fundamental computer skills you can learn and practise, before moving onto more intermediate skills.
For students and early-career workers:
For total beginners:
Once you’ve covered the basics, you can level up to more intermediate skills. These are helpful for administrative roles, data collection and storage, managing inventory, or creating presentations.
Here are some examples of intermediate computer skills you can learn:
Formatting documents professionally in Microsoft Word
Using formulas and functions in Microsoft Excel
Managing meetings through Zoom or Microsoft Teams
Organising your email inbox or calendar with filters and labels
Using keyboard shortcuts to work faster
Managing cloud-based storage tools like Google Drive or Dropbox
Using project management software like Asana or Trello
Installing system updates
Creating an invitation using Canva
Making a presentation with effects in PowerPoint
You can practise these computer skills by volunteering to take on digital tasks at work or doing them in your spare time. Computer literacy will help you stand out to employers, and can also streamline your own personal admin, so don’t be afraid to put in the work to upskill.
Advanced computer skills are usually only required in more technical jobs or at tech companies, which rely entirely on digital tools for work. Here are some examples of advanced computer skills:
Learning how to fix software issues or bugs
Programming languages and coding
Troubleshooting technical issues with hardware
Mastering software like SQL or Oracle
Learning design or animation software
Advanced computer skills are usually only needed in specific professions. They generally require special training and qualifications.
When applying for jobs, it’s essential to outline your computer skills on your resumé. A separate “Technical skills” or “Digital skills” section on your resumé will help your skills stand out.
Read the job ad to check which digital skills matter most for a specific role so that you can tailor your resumé accordingly. Then, list the software, platforms and tools you know. Be honest about how skilled you are at using each of them. If appropriate, use descriptors like “basic,” “intermediate,” “proficient,” or “advanced.” In most cases, it's enough to just list the programs you're confident using.
Software
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You could also group your technical skills into categories, which can make your skills easier for hiring managers to scan. Make sure your resumé is plainly formatted and easy to read, so an ATS (Applicant Tracking System) can process it. Only include these computer skills if the job ad specifies, in order to keep your resume concise.
Office programs
Collaboration software
Design software
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Be specific if you’ve used software in practical situations, whether in a previous job, volunteer work, or study. You can also integrate your computer skills into your achievements. For instance, when listing your work history, you can write a few lines like this:
Senior Operations Associate
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Another way to highlight your computer skills is in your cover letter. For instance, you could write something like: “In my previous role, I used Google Sheets to track and analyse customer service metrics. I also coordinated meetings via Zoom and shared Docs through Google Drive.”
If you’re new to a tool, it’s okay to be honest. Just make sure you show you’re taking concrete steps to upskill. Transparency builds trust, and showing a willingness to improve is better than overstating your abilities. For example, you could say: “Currently completing a short course in Microsoft Excel (intermediate level).”
Unsure how strong your computer skills are? A quick test can show you what you’re good at and where there’s room to improve.
You can find free tools online; look for computer skills quizzes. They assess your proficiency in common computer skills, such as typing, managing files and using the internet.
Improving your computer skills doesn’t have to be expensive or time-consuming. What’s important is that you stay consistent and have a clear plan for upskilling.
Start by picking one goal, like learning the basics of Microsoft Excel. Then, break that goal into smaller tasks across a few weeks, like this:
Week 1: Practise entering data on a spreadsheet
Week 2: Use basic formulas
Week 3: Integrate formulas into a formatted table
It can be easier for you to stay motivated by using software in real-life scenarios. In this case, you can work towards building a budget tracker on Microsoft Excel.
You can also seek expert advice from free and paid resources and communities. Here are some options:
To keep yourself on track, set aside dedicated time each week. Even 30 minutes twice a week can make a big difference.
Computer skills aren’t just for this month’s job applications, they’re abilities you need to keep sharp and up to date.
You can keep honing your computer skills by setting regular goals, like choosing one software package or skill to explore for the month. It could be something like improving your email management or learning how to format a professional document. Break things down by focusing on a specific feature or task per week.
It’s also good to apply your learnings to something tangible, by creating something useful. Have something in mind that you want to build, such as a resumé, a digital to-do list, or a monthly planner.
Computer skills are essential tools for career growth, and developing these skills means investing in your future. Whether learning new skills or improving your knowledge, you can open the door to many career opportunities, and maybe even discover a new talent.Stay consistent in your practice and before too long you’ll be mastering computer skills with ease.
Basic computer skills refer to simple tasks that help you use a computer. These include using a mouse and keyboard, opening and closing software, and browsing the internet safely.
You can practise basic computer skills through simple tasks, such as writing a letter in Microsoft Word, saving it to your desktop, and sending it via email. Most entry-level office jobs will require you to have basic computer skills.
When building your resumé, identify which programs and tools you’re familiar with. Microsoft Office, Zoom, and Google Workspace are good examples of programs to mention in your resumé.
Then, describe your proficiency using terms like “basic”, “intermediate”, or “advanced”. Make sure to always tailor your resumé to match the skills mentioned in the job ad.
Yes, you can learn certain software programs for free. You can find free computer skills training on platforms like YouTube, Be Connected, Stepping Up, Learning Cloud and TAFE’s short online courses. They cover topics from basic computer use to more advanced Microsoft Excel or PowerPoint techniques.
You can start with a beginner-friendly video series. Follow along by recreating tasks on your computer. Practising these skills in real-life situations helps reinforce what you’ve learned.
Testing your computer skills can highlight areas for improvement, making it easier to plan how to upskill. You can use free online tools to check your typing speed, or check out Microsoft’s Word, Excel, and PowerPoint self-assessment quizzes.
It’s never too late to learn computer skills. It’s important for older adults to keep their computer skills up to date, especially as more jobs and everyday tasks require computer use. With consistent practice, anyone can confidently learn how to use a computer, regardless of age or previous experience.