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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed four days ago

Product Manager

at Manage My Health

This is a Full time job

Auckland CBD, Auckland
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Work for a company that puts helping people above all else
  • Fast-paced role with career progression opportunities
  • Work with a diverse, passionate, and fun team of incredible people
We are looking for an experienced, self-motivated Product Manager to work within our dynamic environment
4d ago
Listed four days ago

Product Owner

at Manage My Health

This is a Full time job

Auckland CBD, Auckland
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Work for a company that puts helping people above all else
  • Fast-paced role with career progression opportunities
  • Work with a diverse, passionate, and fun team of incredible people
We are looking for an experienced, self-motivated Product Owner to work within our dynamic environment
4d ago
Listed three days ago

Kaiarahi Family Court Navigator

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services
classification: Community Services & Development(Community Services & Development)
  • Use your community relationships to support whanau in Justice
  • Be part of a passionate and dynamic team
  • Recognise the two founding cultures of New Zealand
Empower families to make informed decisions on appropriate Justice pathways and how to access them.
3d ago
Listed thirteen hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
13h ago
Listed two days ago

Kaiarahi Family Court Navigator

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services
classification: Community Services & Development(Community Services & Development)
  • Use your community relationships to support whanau in Justice
  • Be part of a passionate and dynamic team
  • Recognise the two founding cultures of New Zealand
Empower families to make informed decisions on appropriate Justice pathways and how to access them.
2d ago
Listed three days ago

Group Product Manager

at Xero

This is a Full time job

Parnell, Auckland
5 weeks leave and own a part of Xero with shares!
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Lead and coach a team of product managers, elevate product management capability
  • Collaborate with stakeholders in developing a strategic vision and roadmap
  • Great benefits, culture and work life balance!
An exciting opportunity for an experienced Group Product Manager with strong product and people leadership experience! Work from our Auckland office!
3d ago
Listed ten days ago

Digital Product Owner

at Contact Energy

This is a Full time job

Auckland CBD, Auckland
Competitive salary and benefits package
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Exciting opportunity in the digital growth space
  • Work anywhere in NZ
  • Join the whanau helping decarbonise Aotearoa
Bring your subject matter expertise to lead Contact Energy's direction into best of class customer experiences and new innovative digital propositions
10d ago
Listed twenty one hours ago

Care Manager (Case Manager)

at Home Instead

This is a Full time job

Auckland CBD, Auckland
subClassification: Aged & Disability SupportAged & Disability Support
classification: Community Services & Development(Community Services & Development)
  • Join a global leader in home care
  • Manageable caseload which fosters relationship-based home care
  • Competitive remuneration
Wanting to make a difference? Join a growing and dynamic organisation committed to finding solutions to enable older people stay in their own homes.
21h ago
Listed four days ago

Volunteering & Programmes Team Manager

at Auckland Council

This is a Full time job

Auckland CBD, Auckland
From 120000 to 135000 NZD per year
subClassification: Volunteer Coordination & SupportVolunteer Coordination & Support
classification: Community Services & Development(Community Services & Development)
  • Permanent Full Time
  • Auckland City Based
  • Flexible & Supportive Environment
Interest in ecological volunteering has reached unprecedented levels with the demand doubling in the past 5 years
4d ago
Listed six days ago

Prison Officer

at Prison Officers, Corrections Victoria

This is a Full time job

Auckland CBD, Auckland
A$59,825 – $85,967 + financial aid for relocation (AUD)
subClassification: Community DevelopmentCommunity Development
classification: Community Services & Development(Community Services & Development)
  • Competitive salary and fully paid training, penalty rates and overtime
  • Generous leave allowances and a focus on work-life balance
  • $5,000 sign-on bonus and relocation allowance of up to $10k available*
Looking for a change? Start your new career in the Victorian public sector. Discover great benefits and job security. Relocation assistance available.
6d ago
Listed eighteen days ago

Product Owner

at Westpac New Zealand Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Competitive salary + 10% superannuation + range of leading employee benefits
  • Hybrid role + centrally located offices in Britomart + WFH available
  • Develop your career with Westpac!
As Product Owner, you will help lead an agile development team.
18d ago
Listed fifteen hours ago

Customer Experience Owner

at ASB Bank Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Ranked #1 Employer of The Year By LinkedIn 2023
  • Supportive and engaged team culture
  • Flexible working options, development opportunities and banking benefits!
A key member of the Leadership team in the L&P Tribe, you will lead enterprise squad(s) to deliver tangible home lending experiences to customers.
15h ago
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