Chief Operating Officer

Lead and manage the day-to-day administrative and operational functions of an organisation.
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Projected job growth in 5 years
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What's it like to be a Chief Operating Officer?

A Chief Operating Officer is part of the senior management team of an organisation and is often second in charge. The role involves overseeing the smooth running of all day-to-day aspects of the organisation including business, finance, human resources, and risk management. Sometimes called a COO, a Chief Operations Officer a is typically involved in high level strategising and planning.

Chief Operating Officer

Tasks and duties

  • Planning and managing a company’s day-to-day operations.
  • Reviewing and updating Standard Operating Procedures (SOPs).
  • Maintaining operational quality controls and managing risks.
  • Assessing business strategies and their operational impact.
  • Devising methods for meeting company benchmarks and goals.
  • Reporting on Key Performance Indicators (KPIs) such as turnaround times and accuracy.
  • Reducing company operating costs and improving processes.

How to become a Chief Operating Officer

SEEK Learning

To become a Chief Operating Officer, you need a tertiary qualification as well as wide experience across all aspects of business. Most COOs will have many years or decades of experience.

  1. At the very minimum, complete a degree such as a Bachelor of Business, Bachelor of Finance, or Bachelor of Commerce.

  2. Consider advancing your skills with a Master of Business Administration (MBA) or another post bachelor-level qualification.

  3. Gain extensive work experience across many departments of an organisation.

  4. Develop leadership skills and do ongoing professional development.

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Latest Chief Operating Officer jobs on SEEK

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LocationNew Zealand

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Is Chief Operating Officer the right role for me?

Job market trends for Chief Operating Officers

LocationNew Zealand

Job opportunities

Chief Operating Officer jobs on SEEK
Jobs on SEEK right now

Job growth

47% increase in jobs ads in the last year
Comparing job ad data from the last 3 months with the previous 3 month period
Source: SEEK job ads and SEEK role reviews

Latest Chief Operating Officer reviews

Latest review from 1 Chief Operating Officer surveyed on SEEK.

Sep 2023
Fast paced, large rewards and strong willpower
Reviewer's Qualification
Bachelor of Business
5 – 9 years
Organisation size
Medium (20-199 employees)
The good things
Operational roles require flexibility…. Being involved in operations management you need to be ready to confront different challenges daily as well as keeping ontop of the everyday stuff. Being organi...
The challenges
Sometimes the smaller details will stop you from tackling the bigger issues, and when multiple issues arise in the same timeframes you must be able to think on your feet or suffer the consequences.
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