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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed five days ago

Team Manager - Contact Centre

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
$101k-119k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
5d ago
Listed one day ago

Team Leader Electronic Monitoring - Christchurch

at Department of Corrections

This is a Contract/Temp job

Christchurch Central, Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Think shiftwork might suit your current lifestyle?
  • Avoid that 9-5 hustle and bustle, and have a work life balance.
  • Key Leadership role to further advance your career!
Monitor and support those in our care, be the decision maker, be the voice and heart of our daily operations. Have flexibility and career progression.
1d ago
Listed one day ago

Team Leader Regulatory Support

at Auckland Council

This is a Full time job

Auckland CBD, Auckland
Hybrid work opportunity
subClassification: Office ManagementOffice Management
classification: Administration & Office Support(Administration & Office Support)
  • Join a dynamic team, passionate about our customers and stakeholders
  • Be part of a department committed to excellent service to Aucklanders
  • Hybrid work opportunity for better work-life balance
Amazing opportunity to progress your career with the Building Consents department & promote a safe and sustainable built environment across the region
1d ago
Listed sixteen hours ago

Team Leader - RMA Support

at Whangarei District Council

This is a Full time job

Whangarei Central, Northland
subClassification: Office ManagementOffice Management
classification: Administration & Office Support(Administration & Office Support)
  • Support our team to make a meaningful difference to our environment.
  • Join our RMA team in a leadership role leading three administrators.
  • Varied role utilising your administrative skills and developing your leadership
Lead our RMA Support team to ensure the smooth running of the team which enhances the positive influence on our environment.
16h ago
Be an early applicant
Listed six days ago

Recreation Centre - Customer Experience Team Leader

at The University of Auckland

This is a Full time job

Auckland CBD, Auckland
Receive 5 weeks annual leave + 6.75 Super
subClassification: ManagementManagement
classification: Sport & Recreation(Sport & Recreation)
  • Bring your innovative, process and administration skills
  • Work with a passionate team doing meaningful work in a brand new building
  • Receive 5 weeks annual leave, with great benefits, 6.75 super
Administration focus, play a pivotal role in enhancing our digital and in-person user experience through outstanding customer service initiatives
6d ago
Listed four days ago

Technical Customer Support Team Lead

at Potentia

This is a Full time job

Parnell, Auckland
NZD 75000 - 85000 per annum
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead and mentor a dynamic team of 6
  • Balance leadership with hands-on customer support.
  • Share your networking knowledge
Lead a team of 6 in delivering exceptional customer service. This role is a split between team leadership and hands-on customer support.
4d ago
Listed five days ago

Team Leader, Operations and Processing

at OSPRI

This is a Full time job

Wellington Central, Wellington
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leadership opportunity
  • Support process improvement, and facilitate team success
  • Incredible staff benefits!
This diverse role offers professional growth and development, making it an exciting prospect for candidates with a passion for biosecurity.
5d ago
Listed six days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
6d ago
Listed five days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
5d ago
Listed four days ago

Group Fitness Team Leader

at The University of Auckland

This is a Full time job

Auckland CBD, Auckland
Receive 5 weeks annual leave + 6.75 Super
subClassification: ManagementManagement
classification: Sport & Recreation(Sport & Recreation)
  • Bring your experience with group fitness programming
  • Work with a passionate team working on big things
  • Receive 5 weeks annual leave, with great benefits, 6.75 super
Play a pivotal role in developing and delivering high-quality group fitness and well-being opportunities, providing exciting offering for our users.
4d ago
Listed four days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
4d ago
Listed one day ago

Administration Team Leader (Float)

at Private Group

This is a Full time job

Napier Central, Hawkes Bay
subClassification: Office ManagementOffice Management
classification: Administration & Office Support(Administration & Office Support)
  • We have a fantastic work culture, with a focus on work-life balance
  • Full time employment opportunity
  • Travel to various Tremains offices across Hawkes Bay and throughout North Island
We are on the lookout for an experienced Administrator to assist and support all Tremains offices within the Central Region of the North Island.
1d ago
Listed five days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
5d ago
Listed five days ago

Retail Customer Service Team Leader

at Foodstuffs South Island Limited

This is a Full time job

Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • The opportunity to work for one of South Island's largest businesses
  • Join a business that is big on internal development!
  • Attractive Employee Benefits + Discounts + Wellbeing Initiatives
We are seeking an exceptional individual to assist us with the management of a Customer Service team to deliver excellent customer service.
5d ago
Listed thirteen days ago

Credit Solutions Team Leader

at Empathix

This is a Full time job

Auckland CBD, Auckland
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Showcase your leadership where you can mentor a team and drive success.
  • Thrive in a collaborative environment that values growth and recognition.
  • Enjoy exceptional perks, including volunteer days while making a real impact.
Join a Kiwi-owned financial services company as a Team Leader - Credit Solutions. Lead a team, grow, and enjoy leadership development!
13d ago
Listed eighteen days ago

Customer Care/Warehouse Team Leader

at Ossur New Zealand

This is a Full time job

Hobsonville, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead our recently established customer care/warehouse facility!
  • Improve people’s mobility so they can ‘live a life without limitations’
  • Highly successful winning region
We are looking for an experienced Customer Care Team Leader to support and guide our recently established Customer Care/Warehouse Facility. Apply Now!
18d ago
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