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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed one day ago

District Business Services Coordinator Team Leader - Auckland - Permanent

at Fire and Emergency New Zealand

This is a Full time job

Auckland CBD, Auckland
subClassification: Office ManagementOffice Management
classification: Administration & Office Support(Administration & Office Support)
  • Opportunity to build on your leadership and mentoring experience in this role
  • Opportunity to work in a dynamic yet rewarding environment
  • Salary range $71,283-$79,204, actual salary dependent on skills and experience
This is an opportunity for you to manage a cohesive and collaborative business service team based in Auckland Central.
1d ago
Be an early applicant
Listed five days ago

Team Leader Regulatory Support

at Auckland Council

This is a Full time job

Auckland CBD, Auckland
Hybrid work opportunity
subClassification: Office ManagementOffice Management
classification: Administration & Office Support(Administration & Office Support)
  • Join a dynamic team, passionate about our customers and stakeholders
  • Be part of a department committed to excellent service to Aucklanders
  • Hybrid work opportunity for better work-life balance
Amazing opportunity to progress your career with the Building Consents department & promote a safe and sustainable built environment across the region
5d ago
Listed four days ago

Team Leader - RMA Support

at Whangarei District Council

This is a Full time job

Whangarei Central, Northland
subClassification: Office ManagementOffice Management
classification: Administration & Office Support(Administration & Office Support)
  • Support our team to make a meaningful difference to our environment.
  • Join our RMA team in a leadership role leading three administrators.
  • Varied role utilising your administrative skills and developing your leadership
Lead our RMA Support team to ensure the smooth running of the team which enhances the positive influence on our environment.
4d ago
Listed one day ago

Customer Service Manager

at Clanwilliam

This is a Full time job

Christchurch Central, Canterbury
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a business that enables better healthcare outcomes
  • Enjoy hybrid working and flexible working options that suit your lifestyle
  • Get international experience for a global business
Lead a dynamic team to deliver exceptional customer experiences and drive operational excellence as our Customer Service Manager.
1d ago
Listed nine days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
9d ago
Listed eight days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
8d ago
Listed five days ago

Administration Team Leader (Float)

at Private Group

This is a Full time job

Napier Central, Hawkes Bay
subClassification: Office ManagementOffice Management
classification: Administration & Office Support(Administration & Office Support)
  • We have a fantastic work culture, with a focus on work-life balance
  • Full time employment opportunity
  • Travel to various Tremains offices across Hawkes Bay and throughout North Island
We are on the lookout for an experienced Administrator to assist and support all Tremains offices within the Central Region of the North Island.
5d ago
Listed three days ago

Customer Services Manager | Kaiwhakahaere Hīraurau Kiritaki

at Dunedin City Council

This is a Full time job

Dunedin Central, Otago
$127,925 - $150,500
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your skills and experience to make a positive impact to our community
  • Competitive salary + 5% super after 6 months
  • Work with like-minded people passionate about customer services
Bring your customer service management skills and experience combined with your strategic thinking to lead DCC's Customer Service Team
3d ago
Listed four days ago

Operations Manager

at MinterEllisonRuddWatts

This is a Full time job

Auckland CBD, Auckland
subClassification: Office ManagementOffice Management
classification: Administration & Office Support(Administration & Office Support)
  • Top tier law firm
  • Opportunity to lead an energetic and service focussed team (while having fun!)
  • Amazing team, benefits, and culture
We are looking for a highly capable Operations Manager to join our firm and provide excellence as the operational backbone to our Client and Office Se
4d ago
Listed eighteen days ago

Team Leader - Insurance

at Cultivate – SEEK Medium Agency of the Year 2023

This is a Full time job

Wellington Central, Wellington
base + bonus + travel, health, income protection
subClassification: ManagementManagement
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Enhance or develop strong leadership skills by guiding a small team
  • Varied Responsibilities: Manage client portfolios and mentor team members
  • Future career progression - ongoing development opportunties
Overseeing a small team, providing coaching and mentoring, while managing a portfolio of clients to deliver exceptional service and achieve targets
18d ago
Listed five days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
5d ago
Listed twenty two days ago

Operations and Administration Team Leader

at STOP

This is a Full time job

Christchurch Central, Canterbury
subClassification: Office ManagementOffice Management
classification: Administration & Office Support(Administration & Office Support)
  • Are you a highly skilled Ops and Admin Team Leader looking for a new challenge?
  • Work with a support, collaborative and passionate team.
  • Competitive salary and many additional staff benefits.
Make a genuine difference in the community we live in and help achieve our vision: "A community free from sexual harm - He hapori waatea taitookai".
22d ago
Listed twenty three days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Hamilton Central, Waikato
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Global leader in our field of health and wellness in the modern world
  • Growth opportunities as we continue to scale the business
  • Great staff incentives
Seeking a Customer Experience Manager, 2+ years in customer service leadership. Manage the team, handle escalations, and oversee order fulfilment.
23d ago
Expiring soon
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