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This is a featured job
Featured

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Customer Platform Team Lead

at Mercury

This is a Full time job

Tauranga Central, Bay of Plenty
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Flexibility to be based in Auckland or Tauranga
  • Lead team of 5-7 direct reports (and 12 indirect reports)
  • Excellent benefits including additional leave & WFH flexibility
Manage the design & delivery of solutions across configuration platforms to meet Customer business needs, working closely with our vendors.
Be an early applicant
Listed three days ago

Team Manager - Contact Centre

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
~$101k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
3d ago
Listed three days ago

Technical Customer Support Team Lead

at Potentia

This is a Full time job

Parnell, Auckland
NZD 75000 - 85000 per annum
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead and mentor a dynamic team of 6
  • Balance leadership with hands-on customer support.
  • Share your networking knowledge
Lead a team of 6 in delivering exceptional customer service. This role is a split between team leadership and hands-on customer support.
3d ago
Listed four days ago

Team Leader, Operations and Processing

at OSPRI

This is a Full time job

Wellington Central, Wellington
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leadership opportunity
  • Support process improvement, and facilitate team success
  • Incredible staff benefits!
This diverse role offers professional growth and development, making it an exciting prospect for candidates with a passion for biosecurity.
4d ago
Listed three days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
3d ago
Listed five days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
5d ago
Listed two days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
2d ago
Listed four days ago

Retail Customer Service Team Leader

at Foodstuffs South Island Limited

This is a Full time job

Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • The opportunity to work for one of South Island's largest businesses
  • Join a business that is big on internal development!
  • Attractive Employee Benefits + Discounts + Wellbeing Initiatives
We are seeking an exceptional individual to assist us with the management of a Customer Service team to deliver excellent customer service.
4d ago
Listed four days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
4d ago
Listed ten days ago

Team Leader Applications

at Tertiary Education Commission

This is a Full time job

Wellington Central, Wellington
$125,813 up to $148,015 + 3% KiwiSaver
subClassification: Team LeadersTeam Leaders
classification: Information & Communication Technology(Information & Communication Technology)
  • Join the Te Amorangi Mātauranga Matua Information whānau
  • Exciting leadership opportunity to develop our Applications centre of excellence
  • Wellington based role with flexible working options available
Be responsible for the leadership of technical and administrative services to support and maintain live applications
10d ago
Listed ten days ago

Service Desk Team Leader

at Royal New Zealand Plunket Trust

This is a Full time job

Wellington Central, Wellington
subClassification: Help Desk & IT SupportHelp Desk & IT Support
classification: Information & Communication Technology(Information & Communication Technology)
  • Opportunity to lead a talented team and promote strong engagement
  • Blend your people and technical skills in this role with genuine purpose
  • Inclusive and collaborative culture
We’re seeking a full time permanent Service Desk Team Leader to join our IT team in our Wellington office.
10d ago
Listed eleven days ago

Customer Services Team Leader

at Floorscape Limited

This is a Full time job

Albany, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Looking for a hands on leadership role working with a great team?
  • Great career step for a customer service superstar
  • Work close to home in Albany!
Are you a customer superstar looking to take the next step in your career?Then this is the role for you!
11d ago
Listed six hours ago

Team Leader Digital

at GS1 New Zealand

This is a Full time job

Auckland CBD, Auckland
subClassification: Team LeadersTeam Leaders
classification: Information & Communication Technology(Information & Communication Technology)
  • Fantastic benefits - Free health, life, trauma and Income protection insurance
  • Great Location
  • Interesting and challenging work!
Not for profit GS1 seeks an Team Leader Digital to develop and maintain software consistent with the company's strategic direction.
6h ago
Listed eleven days ago

Credit Solutions Team Leader

at Empathix

This is a Full time job

Auckland CBD, Auckland
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Showcase your leadership where you can mentor a team and drive success.
  • Thrive in a collaborative environment that values growth and recognition.
  • Enjoy exceptional perks, including volunteer days while making a real impact.
Join a Kiwi-owned financial services company as a Team Leader - Credit Solutions. Lead a team, grow, and enjoy leadership development!
11d ago
Listed one hour ago

Customer Platform Team Lead

at Mercury

This is a Full time job

Tauranga Central, Bay of Plenty
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Flexibility to be based in Auckland or Tauranga
  • Lead team of 5-7 direct reports (and 12 indirect reports)
  • Excellent benefits including additional leave & WFH flexibility
Manage the design & delivery of solutions across configuration platforms to meet Customer business needs, working closely with our vendors.
1h ago
Be an early applicant
Listed seventeen days ago

Customer Care/Warehouse Team Leader

at Ossur New Zealand

This is a Full time job

Hobsonville, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead our recently established customer care/warehouse facility!
  • Improve people’s mobility so they can ‘live a life without limitations’
  • Highly successful winning region
We are looking for an experienced Customer Care Team Leader to support and guide our recently established Customer Care/Warehouse Facility. Apply Now!
17d ago
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