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This is a featured job
Featured

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Tauranga Central, Bay of Plenty
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Listed four days ago

Team Manager - Contact Centre

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
$101k-119k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
4d ago
Listed four days ago

Kaituhono - Contact Centre

at Konnect Koncepts Limited

This is a Full time job

Henderson, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Numerous permanent fulltime roles available.
  • Convenient West Auckland location, based in Henderson.
  • Opportunity to give back to YOUR community.
Join our new Contact Centre and help us build a service that "Feels like Whānau".
4d ago
Listed sixteen hours ago

Team Leader Electronic Monitoring - Christchurch

at Department of Corrections

This is a Contract/Temp job

Christchurch Central, Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Think shiftwork might suit your current lifestyle?
  • Avoid that 9-5 hustle and bustle, and have a work life balance.
  • Key Leadership role to further advance your career!
Monitor and support those in our care, be the decision maker, be the voice and heart of our daily operations. Have flexibility and career progression.
16h ago
Be an early applicant
Listed five days ago

Claims Adviser

at MAS

This is a Full time job

Wellington Central, Wellington
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Wellington CBD office
  • Hybrid working opportunities
  • Will consider applications outside Wellington
Join a hidden gem in the financial services sector and one of the most trusted insurance providers in New Zealand.
5d ago
Listed nineteen hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
19h ago
Listed six days ago

Senior Claims Specialist, Longtail

at QBE

This is a Full time job

Auckland CBD, Auckland
Bonus+5%super+income/trauma/life +xtra leave
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Global business, with a down to earth local culture
  • Hybrid working & happy to talk flexible,with values on staff wellbeing!
  • Dynamic area of liability - financial, statutory, & general liability!
Commercial liability portfolio, diverse exposure, based in Auckland CBD. Enjoy a flexible, hybrid team & working in a global business.
6d ago
Listed five days ago

Claims ERT Management Consultant

at Tower Limited

This is a Full time job

Auckland CBD, Auckland
Competitive Salary, Annual Review and Benefits
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Join an award-winning proudly Kiwi organisation that is out to make a difference
  • Flexible working options to support your work/life balance
  • Discounts on Tower insurance products of up to 50%
Handle Event Response customer claims, resolve issues promptly and ensure compliance. Enhance your skills and impact customer satisfaction
5d ago
Listed four days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
4d ago
Listed seventeen hours ago

Call Centre Consultant (12-month fixed term)

at Rabobank

This is a Full time job

Hamilton Central, Waikato
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your passion for helping customers!
  • Excellent career development opportunities
  • Based in our awesome Hamilton Office
If you have an exceptional customer focus, passion and a great attitude - then this could be the job for you!
17h ago
Listed four days ago

Customer Service Representative - Industrial Sector

at Recruitment as a Service

This is a Full time job

East Tamaki, Auckland
$65,000 – $70,000 per year
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A significant role as the glue between our customers and operations
  • Structural Steel/coatings knowledge required
  • East Tamaki and South Auckland Locations
Do you love a variety packed role this is not just a desk/phone role - there's lots of interactions across the business here.
4d ago
Listed thirteen days ago

Claims Adviser

at Marsh Pty Ltd

This is a Full time job

Auckland CBD, Auckland
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Location: Anywhere in NZ!
  • Genuine career progresion
  • Work with a collaborative team
Company: Marsh Description: Marsh is seeking candidates for the following position based in our NZ office: Claims Advisory Specialist
13d ago
Listed four days ago

Retail Customer Service Team Leader

at Foodstuffs South Island Limited

This is a Full time job

Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • The opportunity to work for one of South Island's largest businesses
  • Join a business that is big on internal development!
  • Attractive Employee Benefits + Discounts + Wellbeing Initiatives
We are seeking an exceptional individual to assist us with the management of a Customer Service team to deliver excellent customer service.
4d ago
Listed three days ago

Claims Examiner, Property & Energy

at AIG

This is a Full time job

Auckland CBD, Auckland
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Flexible working arrangements
  • Local & Global exposure to Insurance with opportunities to learn & develop
  • Great Employee Benefits, Culture & Company Initiatives
Join AIG, the world's largest insurance organisation, where you can explore your potential within a talented & motivated Claims team.
3d ago
Listed five days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
5d ago
Listed nineteen hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
19h ago
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