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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Listed five days ago

Contract - Systems Test Analyst with Payroll

at Taska360

This is a Contract/Temp job

Auckland CBD, Auckland
$$ dependent on your Payroll & Rostering experienc
subClassification: Testing & Quality AssuranceTesting & Quality Assurance
classification: Information & Communication Technology(Information & Communication Technology)
  • Initial contract to December 2024
  • Exp. working on AMS Actor or or AMS Leader or Payglobal required
  • Join an inflight programme
We seek a Systems Test Analyst who can demonstrate prior expertise testing complex payroll & rostering systems.
5d ago
Listed six days ago

Senior Software Test Analyst

at Forsyth Barr Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Testing & Quality AssuranceTesting & Quality Assurance
classification: Information & Communication Technology(Information & Communication Technology)
  • Highly Respected New Zealand Owned Firm
  • Competitive Remuneration Package and opportunities
  • Challenging and Diverse Role in an everchanging industry
Seeking a detail-oriented Senior Software Test Analyst with excellent analysis, testing and validation skills to join our Auckland engineering team.
6d ago
Listed four days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
4d ago
Listed eleven hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
11h ago
Listed fourteen hours ago

Care Coordinator

at Access Community Health

This is a Full time job

Auckland CBD, Auckland
$24.50
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help make a difference for those in need
  • Ongoing Training and Development
  • Weekday Work Only
Work in a team to plan & organise our support workers rosters. Help allow our clients to get the care they need to live their best lives
14h ago
Listed sixteen hours ago

Senior Sales Manager

at Recruitment Studio

This is a Full time job

Auckland CBD, Auckland
$150k plus relocation
subClassification: ManagementManagement
classification: Sales(Sales)
  • Move your Sales Management career to the South Island
  • Stunning environment, tourism & hospitality related industry, growth imminent
  • $150k plus relocation; strategise, communicate and deliver
Relocate to the South Island while defining your Sales Management career
16h ago
Listed fourteen hours ago

Key Account Manager

at Tribe (New Zealand) Limited

This is a Full time job

Auckland CBD, Auckland
Competitive salary & development opportunities
subClassification: Account & Relationship ManagementAccount & Relationship Management
classification: Sales(Sales)
  • Unique combination of Sales and Product Management
  • Highly collaborative, social and supportive culture in a high growth business
  • Enjoy autonomy to manage how you see fit without the red tape of a corporate
Highly commercial Key Account Manager role looking after multiple NZ mass retail accounts across a diverse product portfolio
14h ago
Listed four days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
4d ago
Listed fourteen days ago

Test Analyst (Senior or Intermediate) - Fintech

at Socialite Recruitment Ltd.

This is a Full time job

Auckland CBD, Auckland
Base salary + amazing benefits!
subClassification: Testing & Quality AssuranceTesting & Quality Assurance
classification: Information & Communication Technology(Information & Communication Technology)
  • An opportunity to work for a global fintech
  • Excellent salary package on offer with global opportunities
  • Excel your career to the next level
Fintech - SQL - Manual - Automation - Analysis - Collaboration - Read On!
14d ago
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