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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Be an early applicant
This is a featured job
Featured

TTM Operation Manager / Shift Supervisor

at Traffic Management Academy Ltd

This is a Full time job

Penrose, Auckland
subClassification: ManagementManagement
classification: Construction(Construction)
  • Opportunity to make your mark - set the benchmarks
  • Goal driven, lead by example when it comes to commitment & compliance
  • Maintaining CoPTTM / NZGTTM / HSW compliance on worksites - stand out
Traffic Manager – Operations or Shift Supervisor This is a perfect opportunity for an experienced TTM Manager to join us and make a mark
Be an early applicant
Listed fourteen hours ago

Head of IT & Infrastructure

at Clanwilliam

This is a Full time job

Newmarket, Auckland
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Enjoy hybrid working and flexible working options that suit your lifestyle
  • Grow your skills and progress your career in a strong successful organisation
  • Be part the ANZ Technology Leadership team in a strong, growing, global business
Combine your IT infrastructure expertise with leadership & people management talents in a business that enables better healthcare outcomes.
14h ago
Listed one day ago

Team Manager - Customer Experience

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
~$101k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
1d ago
Listed fifteen hours ago

Senior IT Project Manager

at Invercargill City Council

This is a Full time job

Invercargill Central, Southland
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
  • Career progression and training/development opportunities
  • Kiwisaver and Superannuation Schemes
  • Access to sick leave from day one of employment
Establish project governance and champion our Project Management Framework. Enjoy career growth, health benefits, & the charm of Waihōpai Invercargill
15h ago
Be an early applicant
Listed nineteen hours ago

Customer Service Officer (L1) - Āpiha Ratonga Kiritaki

at Inland Revenue

This is a Full time job

Greymouth Central, West Coast
$59,560
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Enjoy working in a diverse and inclusive environment
  • Be the first port of call for our broad group of customers
  • Opportunities for growth
Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU.
19h ago
Listed one day ago

Senior PMO Specialist

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
  • Help deliver technology solutions to our customers
  • Bring your PMO experience!
  • Permanent opportunity, Viaduct location plus hybrid working
You will provide technical support, leadership and skills to our Technology project, programme and portfolio (P3).
1d ago
Listed one day ago

Chief Information Officer

at Ministry of Foreign Affairs & Trade

This is a Full time job

Wellington
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Highly influential, key senior leadership role within MFAT
  • Drive our enterprise-wide technology strategy as our "Digital Champion"
  • 12-month fixed term - Wellington based
Unique opportunity for an experienced information management technology leader to play a critical role across the Ministry!
1d ago
Listed thirteen hours ago

Project Manager

at Absolute IT Limited

This is a Full time job

Wellington
subClassification: Programme & Project ManagementProgramme & Project Management
classification: Information & Communication Technology(Information & Communication Technology)
  • Networking/ICT Delivery experience required
  • Manage multiple projects, ensuring timely delivery
  • Engage with vendors and manage stakeholder relationships
12 Month Fixed Term PM role in the Health Sector. Manage projects, vendors, and board reports.
13h ago
Be an early applicant
Listed one day ago

Customer Service Representative

at I-MED Radiology Network

This is a Full time job

Hamilton Central, Waikato
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Supportive and comprehensive training provided
  • Enjoy a fulfilling career while making a difference in people’s lives
  • If you enjoy organising and multitasking, this role is perfect for you!
Become the first point of contact for patients, helping guide them through their healthcare journey
1d ago
Listed two days ago

Head of Technology Operations

at Crew Technology Recruitment

This is a Full time job

Dunedin Central, Otago
$120,000 to $140,000
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Dunedin based position - relocate to the South
  • L&D opportunities + contribute to a cross collaborative team
  • Fully funded medical insurance, birthday day-off & additional leave options
Join a passionate team amidst exciting digital transformation and on a mission to help New Zealanders get ahead by making lending about people again.
2d ago
Listed seven days ago

IT Manager

at Merchant 1948 and Mi Piaci (Overland Footwear Group)

This is a Full time job

Auckland CBD, Auckland
$90,000 – $110,000 per year
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Lead IT Strategy: Drive innovation and efficiency
  • Manage Key Projects: Oversee impactful IT projects and vendor relationships.
  • Enhance Systems: Ensure stability and security of Overland's IT infrastructure.
Join Overland as an IT Manager! Grow personally & professionally, enjoy top benefits, and thrive in NZ's award-winning culture!
7d ago
Listed two days ago

Call Centre Administrator - Dunedin

at Royal New Zealand Plunket Trust

This is a Full time job

South Dunedin, Otago
$51,376 ($26/hr) to $58,114 ($29.41/hour)
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Support our youngest Kiwi to thrive
  • 38 hour full time working week
  • Get paid for your passion - supporting whānau
Are you an experienced administrator with a love of working with people? join us to be the voice of Whānau Āwhina Plunket
2d ago
Listed one day ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
1d ago
Listed thirteen hours ago

Head of Operations Process & Technology Improvement (OPTI)

at Transpower

This is a Full time job

Hamilton Central, Waikato
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Provide outstanding process and technology improvement leadership
  • Influence, lead change, and drive outcomes that support power system operations
  • Translate between Operations & IT to optimise investment & delivery of projects
Lead a passionate team to deliver solutions required to manage the real time power system 24/7 and prepare for an electrified future!
13h ago
Be an early applicant
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