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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed nineteen hours ago

Systems Analyst

at LIC

This is a Full time job

Hamilton Central, Waikato
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Join a modern employer who values work-life balance
  • Work as part of a friendly and supportive team environment
  • Free carparking, discounted insurances, access to employee shares scheme + more!
Support the operational running, maintenance and changes to our core business software solutions
19h ago
Listed three days ago

Business Analyst

at Vector Limited

This is a Full time job

Newmarket, Auckland
Hybrid, flexible working + many health benefits
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Bring your strong influencing, negotiation skills to this dynamic role
  • A role where you can frame problems and apply your robust BA skills
  • Health and wellness benefits + full Income protection & life Insurance
Senior role for a customer savvy BA, who can identifying opportunities across our value steams to improve business processes and user experience.
3d ago
Listed four days ago

Team Manager - Contact Centre

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
$101k-119k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
4d ago
Listed four days ago

Business Analyst

at Sanford

This is a Full time job

Auckland CBD, Auckland
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Hybrid work environment
  • Competitive Salary on offer
  • Beautiful Auckland CBD office on the water
Seeking a Business Analyst to enhance and refine our MES and ERP systems (process and technology) that have been recently implemented in the business.
4d ago
Listed nineteen hours ago

Systems Analyst

at LIC

This is a Full time job

Auckland CBD, Auckland
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Join a modern employer who values work-life balance
  • Work as part of a friendly and supportive team environment
  • Free carparking, discounted insurances, access to employee shares scheme + more!
Support the operational running, maintenance and changes to our core business software solutions
19h ago
Listed three days ago

Customer Service Officer (L1) - Āpiha Ratonga Kiritaki

at Inland Revenue

This is a Full time job

Greymouth Central, West Coast
$59,560
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Enjoy working in a diverse and inclusive environment
  • Be the first port of call for our broad group of customers
  • Opportunities for growth
Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU.
3d ago
Listed nineteen hours ago

Solicitor/Senior Solicitor, Criminal Litigation

at TODD & WALKER LAW

This is a Full time job

Queenstown, Otago
subClassification: Criminal & Civil LawCriminal & Civil Law
classification: Legal(Legal)
  • High-quality criminal litigation work, court appearances
  • Inclusive and supportive team environment
  • Work life balance in Queenstown or Wanaka
In response to recent growth of the firm’s litigation practice, we have an exciting opportunity for a solicitor to join our criminal team.
19h ago
Be an early applicant
Listed twenty one hours ago

Customer Service - Service Facilitator

at New Zealand Health Group

This is a Full time job

Hamilton, Waikato
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Based in Tāmaki Makaurau Albany, Ōtautahi Christchurch or Kirikiriroa Hamilton!
  • Career development opportunities!
  • Full paid training provided!
We have exciting new opportunities for dedicated customer service individuals to join our readily expanding team across Aotearoa!
21h ago
Listed three days ago

Business Analyst

at Jade Software Corporation Ltd

This is a Full time job

New Plymouth Central, Taranaki
$87,000 – $118,000 per year plus KiwiSaver
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • First rate benefits including health insurance for you and your family
  • Jade Software is a NZ headquartered company with international reach
  • Check out our progress on Gender Pay Gap on our careers page
Opportunity to join an international software company and join a project team working with a well-known financial business.
3d ago
Listed forty nine minutes ago

Business Analyst - Datam

at NZ Post

This is a Full time job

East Tamaki, Auckland
Salary + 4% KiwiSaver + Subsidised Medical + More
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Be part of a team that's constantly adapting and evolving to lead in the digital
  • Auckland, Wellington or Christchurch based opportunity, hybrid working available
  • Experience dynamic professional growth through engaging in cutting-edge projects
Collect essential requirements, create detailed user stories, and define acceptance criteria for diverse multi-channel communication streams!
49m ago
Be an early applicant
Listed twenty hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
20h ago
Listed twenty two hours ago

Telecare Field Representative - Whangarei

at Hato Hone St John

This is a Full time job

Whangarei Central, Northland
Starting Salary of $59K plus other benefits
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a supportive team
  • Discounts off goods and services
  • Free Ambulance transport for you and your family nationwide
Help our clients to live independently and safely in their own homes for longer. Field-based, permanent full-time role, 40 hours per week On-call rota
22h ago
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