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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed five days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
5d ago
Listed five days ago

Technical Customer Support Team Lead

at Potentia

This is a Full time job

Parnell, Auckland
NZD 75000 - 85000 per annum
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead and mentor a dynamic team of 6
  • Balance leadership with hands-on customer support.
  • Share your networking knowledge
Lead a team of 6 in delivering exceptional customer service. This role is a split between team leadership and hands-on customer support.
5d ago
Listed seven days ago

Recreation Centre - Customer Experience Team Leader

at The University of Auckland

This is a Full time job

Auckland CBD, Auckland
Receive 5 weeks annual leave + 6.75 Super
subClassification: ManagementManagement
classification: Sport & Recreation(Sport & Recreation)
  • Bring your innovative, process and administration skills
  • Work with a passionate team doing meaningful work in a brand new building
  • Receive 5 weeks annual leave, with great benefits, 6.75 super
Administration focus, play a pivotal role in enhancing our digital and in-person user experience through outstanding customer service initiatives
7d ago
Listed seven days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
7d ago
Listed four days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
4d ago
Listed five days ago

Group Fitness Team Leader

at The University of Auckland

This is a Full time job

Auckland CBD, Auckland
Receive 5 weeks annual leave + 6.75 Super
subClassification: ManagementManagement
classification: Sport & Recreation(Sport & Recreation)
  • Bring your experience with group fitness programming
  • Work with a passionate team working on big things
  • Receive 5 weeks annual leave, with great benefits, 6.75 super
Play a pivotal role in developing and delivering high-quality group fitness and well-being opportunities, providing exciting offering for our users.
5d ago
Listed fourteen days ago

Credit Solutions Team Leader

at Empathix

This is a Full time job

Auckland CBD, Auckland
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Showcase your leadership where you can mentor a team and drive success.
  • Thrive in a collaborative environment that values growth and recognition.
  • Enjoy exceptional perks, including volunteer days while making a real impact.
Join a Kiwi-owned financial services company as a Team Leader - Credit Solutions. Lead a team, grow, and enjoy leadership development!
14d ago
Listed six days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
6d ago
Listed more than thirty days ago

Customer Support Team Lead

at OfficeMax New Zealand Limited

This is a Full time job

East Tamaki, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your previous call centre leadership and customer centric approach
  • Based at our Head Office in Highbrook, work with remote teams
  • Support over 30,000 business customers across Aotearoa
RE-THINK what you know about OfficeMax! Bring your CS leadership expertise & fresh perspectives to help motivate & inspire our CSR teams
30d+ ago
Listed twenty six days ago

Customer Service Manager

at Tribe (New Zealand) Limited

This is a Full time job

Papatoetoe, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Iconic New Zealand brand famous for delivering sustainable products
  • Varied leadership role with a focus on delivering exceptional service
  • Pivotal role where you will be working with various teams
Join this amazing purpose-led NZ business, leading a team of Customer Service Representatives, help foster a culture of service and excellent!
26d ago
Listed nineteen days ago

Customer Care/Warehouse Team Leader

at Ossur New Zealand

This is a Full time job

Hobsonville, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead our recently established customer care/warehouse facility!
  • Improve people’s mobility so they can ‘live a life without limitations’
  • Highly successful winning region
We are looking for an experienced Customer Care Team Leader to support and guide our recently established Customer Care/Warehouse Facility. Apply Now!
19d ago
Listed twenty nine days ago

Customer Service Manager

at Ampelite (NZ) Limited

This is a Full time job

Onehunga, Auckland
$30 – $35 per hour
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • An excellent market competitive package and opportunity for progression.
  • Be part of a great team.
  • Privately-owned family company
We have an exciting opportunity for an experienced Customer Service Manager who wants a bit of variety and is willing to pitch in wherever needed.
29d ago
Listed five days ago

Customer Service Supervisor - Westfield Manukau

at Scentre Group

This is a Full time job

Manukau, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A chance to join a high performing, customer focused team
  • A supportive and inclusive culture
  • Continue your career with a company that encourages growth
Don't miss this opportunity to lead, coach and manage a team dedicated to providing exceptional customer service at Westfield Manukau
5d ago
Listed two days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
2d ago
Listed fifteen days ago

Customer Service Supervisor - Cospak NZ

at SMYA Pty Ltd

This is a Full time job

East Tamaki, Auckland
Chance to excel in customer service and sales role
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Chance to develop into a sales role
  • East Tamaki Location with free parking
  • Competitive package available
This role will suit an experienced customer service superstar with a flair for sales and a drive to succeed. If this sounds like you, APPLY NOW
15d ago
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