Nicola Houghton - What stood out most was her commitment to truly understanding the role requirements—not just the technical skills, but also the personal attributes and cultural fit needed for success. Nicola's communication throughout the process was clear, timely, and supportive. Charly Jones also deserves mention for her attention on details to support the candidate's onboarding processes - e.g. references, MOJ check, etc. A truly great team to work with