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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed two days ago

Team Manager - Customer Experience

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
~$101k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
2d ago
Listed one day ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
1d ago
Listed two days ago

Branch Manager - Waitara

at TSB

This is a Contract/Temp job

New Plymouth Central, Taranaki
subClassification: ManagementManagement
classification: Banking & Financial Services(Banking & Financial Services)
  • Fixed Term Contract to lead a fabulous team
  • We take a holistic approach to support our people's well being
  • An attractive, flexible and supportive working environment for our TSB whānau
Are you a proactive and dynamic leader, a natural influencer that embraces inclusivity with the ability to motivate and inspire a team?
2d ago
Be an early applicant
Listed two days ago

Team Leader, Operations and Processing

at OSPRI

This is a Full time job

Wellington Central, Wellington
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leadership opportunity
  • Support process improvement, and facilitate team success
  • Incredible staff benefits!
This diverse role offers professional growth and development, making it an exciting prospect for candidates with a passion for biosecurity.
2d ago
Listed sixteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Hamilton Central, Waikato
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Global leader in our field of health and wellness in the modern world
  • Growth opportunities as we continue to scale the business
  • Great staff incentives
Seeking a Customer Experience Manager, 2+ years in customer service leadership. Manage the team, handle escalations, and oversee order fulfilment.
16d ago
Listed twenty two days ago

Customer Care Manager

at Madison Recruitment Limited

This is a Full time job

Auckland CBD, Auckland
NZD 80000 - 90000 per annum
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • $80,000 - $90,000 per annum (98K OTE) + company car + mobile phone
  • Competitive KiwiSaver scheme + Discounted Southern Cross Health Insurance
  • Transition from Team Lead to Manager: Elevate Your Career with Our Opportunity
Manage a close-knit customer care team for a globally recognised automotive company
22d ago
Listed one day ago

Technical Customer Support Team Lead

at Potentia

This is a Full time job

Parnell, Auckland
NZD 75000 - 85000 per annum
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead and mentor a dynamic team of 6
  • Balance leadership with hands-on customer support.
  • Share your networking knowledge
Lead a team of 6 in delivering exceptional customer service. This role is a split between team leadership and hands-on customer support.
1d ago
Listed two days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
2d ago
Listed two days ago

GroupM | OpenMind Account Manager

at GroupM NZ

This is a Full time job

Auckland CBD, Auckland
subClassification: Agency Account ManagementAgency Account Management
classification: Advertising, Arts & Media(Advertising, Arts & Media)
  • Flexible working for a balance that suits you, your team, and clients
  • Health & wellness benefits
  • Ongoing career development opportunities
An exciting opportunity to be part of the OPENMIND team, a bespoke team within GroupM, who work together for Nestlé.
2d ago
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