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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Lecturer (Teaching and Admin) / Online Cybersecurity Programme Lead

at University of Canterbury

This is a Full time job

Christchurch Central, Canterbury
World-class Research Institute
subClassification: Teaching - TertiaryTeaching - Tertiary
classification: Education & Training(Education & Training)
  • Ōtautahi Christchurch, New Zealand - a life lived better!
  • Bring your teaching skills to shape the future of Cybersecurity graduates
  • Come work for a values driven, equal opportunity employer
We have an exciting opportunity for a Lecturer (Teaching & Admin) to coordinate the delivery of UC's Cybersecurity Programme via the UC Online.
Be an early applicant
Listed six days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
6d ago
Listed four days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
4d ago
Listed seven days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
7d ago
Listed seven hours ago

Venue Support Crew

at Queenstown Lakes District Council

This is a Full time job

Wanaka, Otago
Base salary + 3% Kiwisaver
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Genuine commitment to your career development and training
  • Work with and for the community
  • Access to a host of QLDC benefits
We’re looking for a dynamic individual to join our Sport & Recreation team based at the Wanaka Recreation Centre.
7h ago
Listed four days ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
4d ago
Listed twenty two days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Hamilton Central, Waikato
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Global leader in our field of health and wellness in the modern world
  • Growth opportunities as we continue to scale the business
  • Great staff incentives
Seeking a Customer Experience Manager, 2+ years in customer service leadership. Manage the team, handle escalations, and oversee order fulfilment.
22d ago
Listed four days ago

Sales Coach

at Mercury

This is a Full time job

Tauranga Central, Bay of Plenty
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
4d ago
Listed twenty one days ago

Customer Service Lead

at Thankyou Payroll

This is a Full time job

Wellington Central, Wellington
$83,000 – $97,000 per year
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Warm and Respectful Company Culture
  • Take Ownership of the Customer Service
  • Extensive Package of Employee Wellbeing Benefits
We're focused on making good things happen. You'll help us deliver an exception customer experience by bringing a fresh perspective to our services.
21d ago
Listed eight days ago

Academic Coordinator & English Language Centre Teacher

at University of Otago

This is a Full time job

North Dunedin, Otago
$70,692 to $96,750. Top of range $103,804
subClassification: Teaching - TertiaryTeaching - Tertiary
classification: Education & Training(Education & Training)
  • Salary + 6.75% Superannuation + 5 weeks annual leave.
  • Take the lead in the development, delivery, support and review of courses.
  • Maintain a quality learning environment for students.
Based in the heart of the Dunedin campus, the University of Otago English Language Centre welcomes students from all over the world to our classrooms.
8d ago
Listed three hours ago

Digital Marketing Strategist

at NMIT

This is a Part time job

Nelson Central, Tasman
$65,000 - $72,000
subClassification: Teaching - TertiaryTeaching - Tertiary
classification: Education & Training(Education & Training)
  • Central city location+ access to free onsite parking
  • Good access to public transport + bike racks and showers
  • Onsite café, restaurant, sports facilities & library
If you are a digital marketing whizz who wants to work flexibly, we need you!
3h ago
Be an early applicant
Listed two hours ago

Lecturer (Teaching and Admin) / Online Cybersecurity Programme Lead

at University of Canterbury

This is a Full time job

Christchurch Central, Canterbury
World-class Research Institute
subClassification: Teaching - TertiaryTeaching - Tertiary
classification: Education & Training(Education & Training)
  • Ōtautahi Christchurch, New Zealand - a life lived better!
  • Bring your teaching skills to shape the future of Cybersecurity graduates
  • Come work for a values driven, equal opportunity employer
We have an exciting opportunity for a Lecturer (Teaching & Admin) to coordinate the delivery of UC's Cybersecurity Programme via the UC Online.
2h ago
Be an early applicant
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