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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Tauranga Central, Bay of Plenty
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Listed six days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
6d ago
Listed three days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
3d ago
Listed three days ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
3d ago
Listed seven days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
7d ago
Listed three days ago

Sales Coach

at Mercury

This is a Full time job

Tauranga Central, Bay of Plenty
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
3d ago
Listed twenty two days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Hamilton Central, Waikato
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Global leader in our field of health and wellness in the modern world
  • Growth opportunities as we continue to scale the business
  • Great staff incentives
Seeking a Customer Experience Manager, 2+ years in customer service leadership. Manage the team, handle escalations, and oversee order fulfilment.
22d ago
Listed seven days ago

TTM Operation Manager / Shift Supervisor

at Traffic Management Academy Ltd

This is a Full time job

Penrose, Auckland
subClassification: ManagementManagement
classification: Construction(Construction)
  • Opportunity to make your mark - set the benchmarks
  • Goal driven, lead by example when it comes to commitment & compliance
  • Maintaining CoPTTM / NZGTTM / HSW compliance on worksites - stand out
Traffic Manager – Operations or Shift Supervisor This is a perfect opportunity for an experienced TTM Manager to join us and make a mark
7d ago
Listed twenty days ago

Customer Service Lead

at Thankyou Payroll

This is a Full time job

Wellington Central, Wellington
$83,000 – $97,000 per year
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Warm and Respectful Company Culture
  • Take Ownership of the Customer Service
  • Extensive Package of Employee Wellbeing Benefits
We're focused on making good things happen. You'll help us deliver an exception customer experience by bringing a fresh perspective to our services.
20d ago
Listed four days ago

STMS - Auckland

at Fulton Hogan

This is a Full time job

Manukau, Auckland
Life + Medical Insurance, Dis.Fuel Card + More
subClassification: ManagementManagement
classification: Construction(Construction)
  • Based in Wiri - Auckland
  • Hold STMS Qualification - CAT A,B and C is ideal
  • Good Benefits = Medical/Life Cover, Disc Fuel Card , Kiwisaver ++
Joining the Team based out of Dalgety Drive in Wiri. You'll lead a small crew of Traffic Controllers and be part of some epic projects!
4d ago
Listed twenty two days ago

Traffic Management Department Manager

at Fulton Hogan

This is a Full time job

New Plymouth, Taranaki
subClassification: ManagementManagement
classification: Construction(Construction)
  • Great remuneration + insurances + vehicle + fuel & retail discounts
  • Job security and career development opportunities
  • Stable employment with one of NZ's largest civil construction company's
This role will include delivering quality work to our clients & our people, forward planning, resource organisation, & utilising your teams strengths
22d ago
Listed twenty days ago

Paving Operations Manager

at Fulton Hogan

This is a Full time job

Hornby, Canterbury
Medical + Life Insurance + Many other benefits
subClassification: ManagementManagement
classification: Construction(Construction)
  • Work for one of NZ's largest contractors delivering high quality infrastructure
  • We are a family business with great people living REAL values
  • Opportunity to learn from and work with experienced industry professionals
If you are looking to showcase your management skills, build a long lasting legacy, and help us build on our Good Work culture, get in touch!
20d ago
Listed twenty eight days ago

Site Manager – Christchurch

at Hawkins

This is a Full time job

Christchurch Central, Canterbury
subClassification: ManagementManagement
classification: Construction(Construction)
  • New Zealand's leading construction team
  • Delivering iconic projects across Christchurch
  • Generous employee benefits
To meet the needs of our current and secured future projects, we have an opportunity for an experienced Site Manager to join our Christchurch team.
28d ago
Expiring soon
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