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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed fifteen hours ago

Solutions Architect

at New Zealand Qualifications Authority

This is a Full time job

Wellington Central, Wellington
subClassification: ArchitectsArchitects
classification: Information & Communication Technology(Information & Communication Technology)
  • 4 weeks' annual leave per year (pro rata'd) + 3 NZQA Days (xmas to new year)
  • A role with lots of variety
  • Central Wellington location
Play a key role in enabling the successful delivery of NZQA's business solutions through an ICT lens.
15h ago
Be an early applicant
Listed ten days ago

IT Manager

at Merchant 1948 and Mi Piaci (Overland Footwear Group)

This is a Full time job

Auckland CBD, Auckland
$90,000 – $110,000 per year
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Lead IT Strategy: Drive innovation and efficiency
  • Manage Key Projects: Oversee impactful IT projects and vendor relationships.
  • Enhance Systems: Ensure stability and security of Overland's IT infrastructure.
Join Overland as an IT Manager! Grow personally & professionally, enjoy top benefits, and thrive in NZ's award-winning culture!
10d ago
Listed seventeen hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
17h ago
Listed four days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
4d ago
Listed three days ago

Surveyor

at WSP

This is a Full time job

Wellington Central, Wellington
subClassification: SurveyingSurveying
classification: Construction(Construction)
  • Diverse, multidisciplinary environment
  • Great benefits, including shares scheme and health insurance
  • Excellent team and people focused culture
WSP is a collaborative team of global experts who aspire every day to shape a better tomorrow.
3d ago
Listed sixteen hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
16h ago
Listed eighteen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Hamilton Central, Waikato
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Global leader in our field of health and wellness in the modern world
  • Growth opportunities as we continue to scale the business
  • Great staff incentives
Seeking a Customer Experience Manager, 2+ years in customer service leadership. Manage the team, handle escalations, and oversee order fulfilment.
18d ago
Listed sixteen hours ago

Sales Coach

at Mercury

This is a Full time job

Tauranga Central, Bay of Plenty
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
16h ago
Listed seventeen days ago

ICT Manager

at Global Security Solutions Limited

This is a Full time job

Auckland CBD, Auckland
$85,000 – $95,000 per year
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Be part of a vibrant and innovative team that feels more like family.
  • Unleash your potential with endless opportunities for growth and development.
  • Play with the latest and greatest technology in the security industry.
ICT Manager – Join the Future of Security Technology!
17d ago
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