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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Technical Customer Service Officer

at Recruitnet Consulting Group Ltd

This is a Full time job

Te Rapa, Waikato
$75,000 - $85,000 + benefits
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Responsible for technical advise on products
  • Hard working and passionate team - no two days are the same
  • Build strategic relationships to exceed customer expectations
We are looking for an experienced customer focused Superhero to become a key part of the Industrial Solutions Division. Great close knit team.
Listed one day ago

Customer Care Assistant Team Leader (2x fixed-term opportunities)

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Multiple opportunities available
  • Fixed term contracts
  • Viaduct harbour location
If you love delivering excellent customer service, leading and developing people, join our Customer Service team as Assistant Team leaders!
1d ago
Listed three days ago

Customer Services Manager | Kaiwhakahaere Hīraurau Kiritaki

at Dunedin City Council

This is a Full time job

Dunedin Central, Otago
$127,925 - $150,500
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your skills and experience to make a positive impact to our community
  • Competitive salary + 5% super after 6 months
  • Work with like-minded people passionate about customer services
Bring your customer service management skills and experience combined with your strategic thinking to lead DCC's Customer Service Team
3d ago
Listed five days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
5d ago
Listed ten days ago

Head of Technology Operations

at Crew Technology Recruitment

This is a Full time job

Dunedin Central, Otago
$120,000 to $140,000
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Dunedin based position - relocate to the South
  • L&D opportunities + contribute to a cross collaborative team
  • Fully funded medical insurance, birthday day-off & additional leave options
Join a passionate team amidst exciting digital transformation and on a mission to help New Zealanders get ahead by making lending about people again.
10d ago
Listed fifteen days ago

IT Manager

at Fred Recruitment

This is a Contract/Temp job

Mount Maunganui, Bay of Plenty
$70-85/hr, depending on experience
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Review and provide recommendations for the existing IT framework
  • One of NZ's largest food manufacturers, Mt Maunganui location
  • To start as a contractor, with the potential of a permanent position
This iconic Kiwi business pride themselves on their culture and values. An integral role being part of evolving their technology infrastructure.
15d ago
Listed nine days ago

Kaituhono - Contact Centre

at Konnect Koncepts Limited

This is a Full time job

Henderson, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Numerous permanent fulltime roles available.
  • Convenient West Auckland location, based in Henderson.
  • Opportunity to give back to YOUR community.
Join our new Contact Centre and help us build a service that "Feels like Whānau".
9d ago
Listed one day ago

Customer Service Manager

at Clanwilliam

This is a Full time job

Christchurch Central, Canterbury
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a business that enables better healthcare outcomes
  • Enjoy hybrid working and flexible working options that suit your lifestyle
  • Get international experience for a global business
Lead a dynamic team to deliver exceptional customer experiences and drive operational excellence as our Customer Service Manager.
1d ago
Listed five days ago

Team Leader Electronic Monitoring - Christchurch

at Department of Corrections

This is a Contract/Temp job

Christchurch Central, Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Think shiftwork might suit your current lifestyle?
  • Avoid that 9-5 hustle and bustle, and have a work life balance.
  • Key Leadership role to further advance your career!
Monitor and support those in our care, be the decision maker, be the voice and heart of our daily operations. Have flexibility and career progression.
5d ago
Listed nine days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
9d ago
Listed eight days ago

Head of Operations Process & Technology Improvement (OPTI)

at Transpower

This is a Full time job

Hamilton Central, Waikato
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Provide outstanding process and technology improvement leadership
  • Influence, lead change, and drive outcomes that support power system operations
  • Translate between Operations & IT to optimise investment & delivery of projects
Lead a passionate team to deliver solutions required to manage the real time power system 24/7 and prepare for an electrified future!
8d ago
Listed nine days ago

Customer Service Representative - Industrial Sector

at Recruitment as a Service

This is a Full time job

East Tamaki, Auckland
$65,000 – $70,000 per year
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A significant role as the glue between our customers and operations
  • Structural Steel/coatings knowledge required
  • East Tamaki and South Auckland Locations
Do you love a variety packed role this is not just a desk/phone role - there's lots of interactions across the business here.
9d ago
Listed five days ago

Call Centre Consultant (12-month fixed term)

at Rabobank

This is a Full time job

Hamilton Central, Waikato
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your passion for helping customers!
  • Excellent career development opportunities
  • Based in our awesome Hamilton Office
If you have an exceptional customer focus, passion and a great attitude - then this could be the job for you!
5d ago
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