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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Director - Community Regeneration, Master planning and Design

at Central Pacific Collective

This is a Full time job

Wellington Central, Wellington
subClassification: Urban Design & PlanningUrban Design & Planning
classification: Design & Architecture(Design & Architecture)
  • Enable real and transformative change to our Pasefika communities.
  • Work in a collaborative, diverse and supportive organisation.
  • Newly established role to support our growth.
Progress our vision and strategy for regenerative planning, design and practice to build multigenerational, Pasefika-designed homes.
Listed one day ago

Kaiārahi Pokapū Tauira | Student Service Centre Adviser

at Victoria University of Wellington

This is a Full time job

Kelburn, Wellington
$55,244 to $77,346 per annum
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Permanent, full-time opportunity
  • 4 weeks annual leave plus University Holiday Leave
  • Benefits e.g., Unisaver and Southern Cross Group Scheme
We are looking for a customer service focused Student Service Success Adviser to join our team on a permanent contract.
1d ago
Listed two days ago

Chief Information Officer

at Ministry of Foreign Affairs & Trade

This is a Full time job

Wellington
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Highly influential, key senior leadership role within MFAT
  • Drive our enterprise-wide technology strategy as our "Digital Champion"
  • Permanent full time - Wellington based
Unique opportunity for an experienced information management technology leader to play a critical role across the Ministry!
2d ago
Listed five days ago

Head of IT & Infrastructure

at Clanwilliam

This is a Full time job

Newmarket, Auckland
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Enjoy hybrid working and flexible working options that suit your lifestyle
  • Grow your skills and progress your career in a strong successful organisation
  • Be part the ANZ Technology Leadership team in a strong, growing, global business
Combine your IT infrastructure expertise with leadership & people management talents in a business that enables better healthcare outcomes.
5d ago
Listed six days ago

Team Manager - Contact Centre

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
$101k-119k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
6d ago
Listed fourteen hours ago

Senior Customer Service Officer

at Bio-Strategy Ltd

This is a Full time job

Hobsonville, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead Customer Service: Drive excellence and support key operations.
  • Dynamic Team: Join a passionate and collaborative scientific community.
  • Growth Opportunities: Advance your career within the DKSH Group.
Deliver exceptional customer service and support operations as a Senior Customer Service Officer at Bio-Strategy. Join us and make a difference!
14h ago
Listed one day ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
1d ago
Listed thirteen hours ago

Customer Services Manager | Kaiwhakahaere Hīraurau Kiritaki

at Dunedin City Council

This is a Full time job

Dunedin Central, Otago
$127,925 - $150,500
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your skills and experience to make a positive impact to our community
  • Competitive salary + 5% super after 6 months
  • Work with like-minded people passionate about customer services
Bring your customer service management skills and experience combined with your strategic thinking to lead DCC's Customer Service Team
13h ago
Listed five hours ago

Software Engineer II

at Rocket Lab

This is a Full time job

Mount Wellington, Auckland
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
  • End to end space company + word leading technology
  • Work with technical leaders and advance your career
  • Relocation support + visa sponsorship
Develop browser-based applications and integration infrastructure used internally for the development of Rocket Lab's launch vehicle and spacecraft.
5h ago
Be an early applicant
Listed one day ago

Software Developer

at Crew Technology Recruitment

This is a Full time job

Christchurch Central, Canterbury
Up to $120,000, depending on experience.
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
  • Exciting project pipeline - AI + IOT + automation and more!
  • Weekly workshops + code camps + regular team getaways
  • Supportive culture + fantastic office environment + growth & mentoring
Be part of a company that you would be proud of, where you can engage in diverse and exciting projects as part of a great culture!
1d ago
Listed three hours ago

Software Engineer - Neutron

at Rocket Lab

This is a Full time job

Auckland
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
  • End to end space company
  • Work with world leading technical experts and advance your career
  • Ground breaking technology
Development for Neutron-centric configuration (data) management, development tools, (simulation) data post-processing, and model visualization.
3h ago
Be an early applicant
Listed twelve days ago

IT Manager

at Merchant 1948 and Mi Piaci (Overland Footwear Group)

This is a Full time job

Auckland CBD, Auckland
$90,000 – $110,000 per year
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Lead IT Strategy: Drive innovation and efficiency
  • Manage Key Projects: Oversee impactful IT projects and vendor relationships.
  • Enhance Systems: Ensure stability and security of Overland's IT infrastructure.
Join Overland as an IT Manager! Grow personally & professionally, enjoy top benefits, and thrive in NZ's award-winning culture!
12d ago
Listed seven days ago

Head of Technology Operations

at Crew Technology Recruitment

This is a Full time job

Dunedin Central, Otago
$120,000 to $140,000
subClassification: ManagementManagement
classification: Information & Communication Technology(Information & Communication Technology)
  • Dunedin based position - relocate to the South
  • L&D opportunities + contribute to a cross collaborative team
  • Fully funded medical insurance, birthday day-off & additional leave options
Join a passionate team amidst exciting digital transformation and on a mission to help New Zealanders get ahead by making lending about people again.
7d ago
Listed two days ago

Team Leader Electronic Monitoring - Christchurch

at Department of Corrections

This is a Contract/Temp job

Christchurch Central, Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Think shiftwork might suit your current lifestyle?
  • Avoid that 9-5 hustle and bustle, and have a work life balance.
  • Key Leadership role to further advance your career!
Monitor and support those in our care, be the decision maker, be the voice and heart of our daily operations. Have flexibility and career progression.
2d ago
Listed two days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
2d ago
Listed six hours ago

Software Engineer II - Operational Data

at Rocket Lab

This is a Full time job

Mount Wellington, Auckland
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
  • End to end aerospace company
  • Work with technical experts and advance your career
  • Relocation support + visa sponsorship
Backend software engineer, with APIs and services, data visualization applications, data processing, databases, and pipelines.
6h ago
Be an early applicant
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