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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed four days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
4d ago
Listed four days ago

Solution Architect - Digital Collaboration

at New Zealand Security Intelligence Service

This is a Full time job

Wellington Central, Wellington
$142,093 - $157,881 (midpoint)
subClassification: ArchitectsArchitects
classification: Information & Communication Technology(Information & Communication Technology)
  • Great benefits - health & vision care, additional paid leave, enhanced Kiwisaver
  • Work/life balance - never take your work home with you
  • Join a diverse, passionate team at the heart of NZ National Security
A unique opportunity to make an impact on systems critical to the national security of New Zealand
4d ago
Listed one day ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
1d ago
Listed seven days ago

Solutions Architect

at Find IT Recruitment

This is a Contract/Temp job

Wellington Central, Wellington
subClassification: ArchitectsArchitects
classification: Information & Communication Technology(Information & Communication Technology)
  • At least 7 years of experience as a Solutions Architect
  • Experienced in implementing package software, upgrades and SaaS implementation
  • Contract role starting 1 July 2024
We are looking for an experienced Solution Architect to hit the ground running in a SaaS Enterprise project environment.
7d ago
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