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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed twenty two hours ago

Support Centre Officer

at New Zealand Defence Force | Te Ope Kātua o Aotearoa

This is a Full time job

Wellington Central, Wellington
$66,289 - $77,338 (including 4% superannuation)
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Provide excellent frontline service and accurate information to our veterans
  • Newly created roles to support our veterans and their whānau
  • Great location in the Wellington CBD. Close to train station and bus stops
Join the Veterans’ Support Centre providing efficient and effective frontline service to our veterans & whānau
22h ago
Expiring soon
Listed sixteen hours ago

Customer Service Facilitator (Contact Centre)

at Enable New Zealand

This is a Part time job

Palmerston North Central, Manawatu
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Small tight-knit, fun team!
  • Make a difference in the lives of the community we serve
  • Be part of a customer-centric team delivering quality outcomes
We have two part-time permanent opportunities within our small, but busy, contact centre team. Join us and make a difference to the lives of others.
16h ago
Listed eighteen hours ago

Engineer Infrastructure Operations

at University of Otago

This is a Full time job

North Dunedin, Otago
$65,281 to $74,947 per annum
subClassification: Engineering - HardwareEngineering - Hardware
classification: Information & Communication Technology(Information & Communication Technology)
  • Work with a wide range of technologies from single user computers to servers
  • Enjoy the benefits of a large organisation and vibrant city offering easy living
  • Remuneration is negotiable for the right candidate
Exciting opportunity to join a high performing team, working to support one of New Zealand’s largest enterprise research environments.
18h ago
Listed one day ago

Technical Customer Service Officer

at Recruitnet Consulting Group Ltd

This is a Full time job

Te Rapa, Waikato
$75,000 - $85,000 + benefits
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Responsible for technical advise on products
  • Hard working and passionate team - no two days are the same
  • Build strategic relationships to exceed customer expectations
We are looking for an experienced customer focused Superhero to become a key part of the Industrial Solutions Division. Great close knit team.
1d ago
Listed three days ago

Kaiārahi Pokapū Tauira | Student Service Centre Adviser

at Victoria University of Wellington

This is a Full time job

Kelburn, Wellington
$55,244 to $77,346 per annum
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Permanent, full-time opportunity
  • 4 weeks annual leave plus University Holiday Leave
  • Benefits e.g., Unisaver and Southern Cross Group Scheme
We are looking for a customer service focused Student Service Success Adviser to join our team on a permanent contract.
3d ago
Listed eight days ago

Team Manager - Contact Centre

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
$101k-119k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
8d ago
Listed three days ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
3d ago
Listed two days ago

Senior Customer Service Officer

at Bio-Strategy Ltd

This is a Full time job

Hobsonville, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead Customer Service: Drive excellence and support key operations.
  • Dynamic Team: Join a passionate and collaborative scientific community.
  • Growth Opportunities: Advance your career within the DKSH Group.
Deliver exceptional customer service and support operations as a Senior Customer Service Officer at Bio-Strategy. Join us and make a difference!
2d ago
Listed fifteen hours ago

Transport Network Operator

at Auckland Transport

This is a Full time job

Takapuna, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Tech savvy with a strong eye for detail?
  • Do you have the ability to multi-task while working under pressure?
  • Make a positive difference in our communities
ATOC is a hub of activity responsible for looking after our networks ensuring our customers journeys are safe, reliable and consistent.
15h ago
Listed eighteen hours ago

Customer Care Assistant Team Leader (2x fixed-term opportunities)

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Multiple opportunities available
  • Fixed term contracts
  • Viaduct harbour location
If you love delivering excellent customer service, leading and developing people, join our Customer Service team as Assistant Team leaders!
18h ago
Listed two days ago

Customer Services Manager | Kaiwhakahaere Hīraurau Kiritaki

at Dunedin City Council

This is a Full time job

Dunedin Central, Otago
$127,925 - $150,500
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your skills and experience to make a positive impact to our community
  • Competitive salary + 5% super after 6 months
  • Work with like-minded people passionate about customer services
Bring your customer service management skills and experience combined with your strategic thinking to lead DCC's Customer Service Team
2d ago
Listed four days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
4d ago
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