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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Tauranga Central, Bay of Plenty
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Listed three days ago

Network Engineer

at Inde Technology

This is a Full time job

Burnside, Canterbury
subClassification: Engineering - NetworkEngineering - Network
classification: Information & Communication Technology(Information & Communication Technology)
  • Focus on continuous learning and development at a values-led organisation
  • Tech-led, partnership approach with valued enterprise clients
  • Employee-owned. Use your skills & experience to make a difference
Standout opportunity to work alongside a team of technical experts and create industry-leading solutions for some of New Zealand's biggest clients.
3d ago
Listed three days ago

Customer Services Manager | Kaiwhakahaere Hīraurau Kiritaki

at Dunedin City Council

This is a Full time job

Dunedin Central, Otago
$127,925 - $150,500
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your skills and experience to make a positive impact to our community
  • Competitive salary + 5% super after 6 months
  • Work with like-minded people passionate about customer services
Bring your customer service management skills and experience combined with your strategic thinking to lead DCC's Customer Service Team
3d ago
Listed twenty three hours ago

Customer Service Manager

at Clanwilliam

This is a Full time job

Christchurch Central, Canterbury
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a business that enables better healthcare outcomes
  • Enjoy hybrid working and flexible working options that suit your lifestyle
  • Get international experience for a global business
Lead a dynamic team to deliver exceptional customer experiences and drive operational excellence as our Customer Service Manager.
23h ago
Listed seven days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
7d ago
Listed eleven days ago

Senior Network Engineer

at Tauranga City Council

This is a Full time job

Tauranga Central, Bay of Plenty
$110,000 to $125,000 + 5 weeks leave
subClassification: Engineering - NetworkEngineering - Network
classification: Information & Communication Technology(Information & Communication Technology)
  • Work-life balance + work from home + Flexible hours + 5 weeks leave
  • Be part of positive and supportive team environment
  • Be part of high performing team
Be responsible for the planning, configuration, installation, systems management, and coordination of the Councils significant network infrastructure.
11d ago
Listed ten days ago

Connectivity Engineer

at University of Canterbury

This is a Contract/Temp job

Christchurch Central, Canterbury
subClassification: Engineering - NetworkEngineering - Network
classification: Information & Communication Technology(Information & Communication Technology)
  • Enterprise Networking with Juniper, Aruba, Cisco equipment.
  • Enterprise Wireless Networking and Cloud Networking.
  • Strong network security skills, ensuring the safety of data and systems.
The Connectivity team is seeking a professional with experience in various aspects of networking. Two year fixed-term position.
10d ago
Listed eight days ago

Network Engineer

at Inde Technology

This is a Full time job

Wellington Central, Wellington
subClassification: Engineering - NetworkEngineering - Network
classification: Information & Communication Technology(Information & Communication Technology)
  • Focus on continuous learning and development at a values-led organisation
  • Tech-led, partnership approach with valued enterprise clients
  • Employee-owned. Use your skills & experience to make a difference
Standout opportunity to work alongside a team of technical experts and create industry-leading solutions for some of New Zealand's biggest clients.
8d ago
Listed eight days ago

Network Engineer

at Inde Technology

This is a Full time job

Dunedin Central, Otago
subClassification: Engineering - NetworkEngineering - Network
classification: Information & Communication Technology(Information & Communication Technology)
  • Focus on continuous learning and development at a values-led organisation
  • Tech-led, partnership approach with valued enterprise clients
  • Employee-owned. Use your skills & experience to make a difference
Standout opportunity to work alongside a team of technical experts and create industry-leading solutions for some of New Zealand's biggest clients.
8d ago
Listed five days ago

Network Customer Support - Team Leader

at H2R Technology Limited

This is a Full time job

Parnell, Auckland
$83,000
subClassification: Engineering - NetworkEngineering - Network
classification: Information & Communication Technology(Information & Communication Technology)
  • 50% Team Leadership - 50% network support
  • Progressive and collaborative team supporting education based stakeholders
  • Auckland city fringe based role with hybrid working
Fantastic opportunity to join a progressive network support team in a team leadership capacity.
5d ago
Listed eighteen days ago

Network Engineer

at Optic Digital

This is a Contract/Temp job

Auckland CBD, Auckland
subClassification: Engineering - NetworkEngineering - Network
classification: Information & Communication Technology(Information & Communication Technology)
  • Auckland CBD location: 2 days WFH, 3 days office based
  • Hourly rate contract until November 2025
  • Checkpoint firewalls, Cisco routers & switches, Alteon load balancers
A perfect long term contract opportunity for a mid-level Network Engineer to work across both projects and BAU tasks.
18d ago
Listed five days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
5d ago
Listed sixteen days ago

Network Engineer

at Cello Group Ltd

This is a Full time job

Wellington Central, Wellington
subClassification: Engineering - NetworkEngineering - Network
classification: Information & Communication Technology(Information & Communication Technology)
  • On the back of some significant client wins, we have an exciting new opportunity
  • Primarily engaging with key Enterprise level clients both remotely and on site
  • Variety of inflight and new projects and ongoing post implementation support
50% of the role will be based on site at one of our key clients, with the remainder of role spent working across our client base.
16d ago
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