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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Digital & Graphic Designer - 6 Month Fixed Term Contract

at Pet Direct

This is a Contract/Temp job

Kingsland, Auckland
subClassification: Graphic DesignGraphic Design
classification: Design & Architecture(Design & Architecture)
  • Work from our fantastic new Headquarters in the heart of Kingsland
  • An exciting opportunity to be a part of a fast-paced high-growth business
  • Join a team with a great culture with lots of social events to look forward to
Help bring the Petdirect brand to life! From website to emails, campaigns, packaging, and beyond, your creativity will make our brand purr-fecct!
Listed two days ago

Customer Services Manager | Kaiwhakahaere Hīraurau Kiritaki

at Dunedin City Council

This is a Full time job

Dunedin Central, Otago
$127,925 - $150,500
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your skills and experience to make a positive impact to our community
  • Competitive salary + 5% super after 6 months
  • Work with like-minded people passionate about customer services
Bring your customer service management skills and experience combined with your strategic thinking to lead DCC's Customer Service Team
2d ago
Listed four hours ago

Customer Service Manager

at Clanwilliam

This is a Full time job

Christchurch Central, Canterbury
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a business that enables better healthcare outcomes
  • Enjoy hybrid working and flexible working options that suit your lifestyle
  • Get international experience for a global business
Lead a dynamic team to deliver exceptional customer experiences and drive operational excellence as our Customer Service Manager.
4h ago
Be an early applicant
Listed seven days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
7d ago
Listed one day ago

Tools Department - Team Leader

at Mitre 10

This is a Full time job

Invercargill, Southland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Great team discount including discount at our instore cafe
  • Excellent opportunities for training and development
  • A supportive and friendly team environment with a fun social culture
We are seeking applicants to fill the role of Team Leader in the Tools Department here at Mitre 10 MEGA Invercargill.
1d ago
Be an early applicant
Listed five hours ago

Customer Care Assistant Team Leader (2x fixed-term opportunities)

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Multiple opportunities available
  • Fixed term contracts
  • Viaduct harbour location
If you love delivering excellent customer service, leading and developing people, join our Customer Service team as Assistant Team leaders!
5h ago
Be an early applicant
Listed four days ago

Team Leader Electronic Monitoring - Christchurch

at Department of Corrections

This is a Contract/Temp job

Christchurch Central, Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Think shiftwork might suit your current lifestyle?
  • Avoid that 9-5 hustle and bustle, and have a work life balance.
  • Key Leadership role to further advance your career!
Monitor and support those in our care, be the decision maker, be the voice and heart of our daily operations. Have flexibility and career progression.
4d ago
Listed one day ago

Garden Department - Team Leader

at Mitre 10

This is a Full time job

Invercargill, Southland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Great team discount including at our in-store cafe
  • Excellent opportunities for professional training and development
  • A supportive and friendly team environment with a fun social culture
We are seeking applicants for the role of Garden Team Leader, here at Mitre 10 MEGA Invercargill.
1d ago
Be an early applicant
Listed seven hours ago

Seeking an insurance superstar!!

at Ensure Recruitment NZ

This is a Part time job

Petone, Wellington
Up to $80,000 FTE
subClassification: BrokerageBrokerage
classification: Insurance & Superannuation(Insurance & Superannuation)
  • 20 hours per week, 5 days a week (Flexible working hours)
  • Get paid to qualify as a Commercial Broker
  • Fun and supportive office with excellent growth opportunities
Work 20 hours/week, supporting commercial broker operations. Join our flexible, supportive insurance broking office in Petone, Wellington.
7h ago
Be an early applicant
Listed two days ago

Public Transport Operations Planner

at Environment Canterbury

This is a Contract/Temp job

Christchurch Central, Canterbury
Life, and income protection insurance + Subsidised
subClassification: Production, Planning & SchedulingProduction, Planning & Scheduling
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
  • Make a genuine impact across Greater Christchurch and Timaru
  • Deliver on the ground public transport network planning projects
  • Fixed-Term 12 Month | Full-time
Shape the future success of the public transport network across Greater Christchurch, Timaru, and the wider Canterbury region.
2d ago
Listed one day ago

Airfield Airport Operations Coordinator

at Wellington Airport

This is a Full time job

Rongotai, Wellington
subClassification: Aviation ServicesAviation Services
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
  • Enjoy a full time, rostered shift-work role with competitive remuneration
  • Work for the hub of New Zealand's domestic aviation network
  • Be a part of a dynamic, energetic team and work environment
This is an exciting opportunity for motivated aviation professional to be part of the exciting operations team and achieve exceptional results.
1d ago
Listed ten hours ago

Domestic Broker

at Rothbury Insurance Brokers

This is a Full time job

Hamilton Central, Waikato
subClassification: BrokerageBrokerage
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Bring your Relationship building expertise - with clients and your team
  • Are you passionate about delivering great client experiences?
  • We're committed to employee development and growth
Are you passionate about delivering great client or customer experiences? Do you enjoy building relationships? This could be the role for you!
10h ago
Be an early applicant
Listed seven days ago

Technical Customer Support Team Lead

at Potentia

This is a Full time job

Parnell, Auckland
NZD 75000 - 85000 per annum
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead and mentor a dynamic team of 6
  • Balance leadership with hands-on customer support.
  • Share your networking knowledge
Lead a team of 6 in delivering exceptional customer service. This role is a split between team leadership and hands-on customer support.
7d ago
Listed seven days ago

Customer Service Supervisor - Westfield Manukau

at Scentre Group

This is a Full time job

Manukau, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A chance to join a high performing, customer focused team
  • A supportive and inclusive culture
  • Continue your career with a company that encourages growth
Don't miss this opportunity to lead, coach and manage a team dedicated to providing exceptional customer service at Westfield Manukau
7d ago
Listed one day ago

Claims Technician - Work From Home, any location

at Godfrey and Company Ltd

This is a Part time job

Auckland CBD, Auckland
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Supportive and dynamic work environment
  • Options for full-time, part-time, or contract work with no minimum hours set
  • Work from Home, any location
Work from home role, any NZ location, for highly organised insurance professionals with a strong attention to detail and a robust work ethic.
1d ago
Listed four days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
4d ago
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