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Featured

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed four days ago

Team Manager - Contact Centre

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
~$101k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
4d ago
Listed four days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
4d ago
Listed five days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
5d ago
Listed seven hours ago

Team Leader Electronic Monitoring - Christchurch

at Department of Corrections

This is a Contract/Temp job

Christchurch Central, Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Think shiftwork might suit your current lifestyle?
  • Avoid that 9-5 hustle and bustle, and have a work life balance.
  • Key Leadership role to further advance your career!
Monitor and support those in our care, be the decision maker, be the voice and heart of our daily operations. Have flexibility and career progression.
7h ago
Be an early applicant
Listed ten days ago

Safer Betting Advisor

at Entain Group PTY LTD

This is a Full time job

Auckland CBD, Auckland
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Paid Medical Insurance: Get covered with Southern Cross medical insurance!
  • Birthday Bonus: Take a breather on your special day, courtesy of us!
  • A chance to show case your passion for customer relationship management.
Join a fast growing exciting company, where you can channel your empathetic and resilient mindset into a driven customer relationship management team.
10d ago
Listed twelve days ago

Credit Solutions Team Leader

at Empathix

This is a Full time job

Auckland CBD, Auckland
subClassification: CollectionsCollections
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Showcase your leadership where you can mentor a team and drive success.
  • Thrive in a collaborative environment that values growth and recognition.
  • Enjoy exceptional perks, including volunteer days while making a real impact.
Join a Kiwi-owned financial services company as a Team Leader - Credit Solutions. Lead a team, grow, and enjoy leadership development!
12d ago
Listed four days ago

Team Leader, Operations and Processing

at OSPRI

This is a Full time job

Wellington Central, Wellington
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Leadership opportunity
  • Support process improvement, and facilitate team success
  • Incredible staff benefits!
This diverse role offers professional growth and development, making it an exciting prospect for candidates with a passion for biosecurity.
4d ago
Listed three days ago

Technical Customer Support Team Lead

at Potentia

This is a Full time job

Parnell, Auckland
NZD 75000 - 85000 per annum
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead and mentor a dynamic team of 6
  • Balance leadership with hands-on customer support.
  • Share your networking knowledge
Lead a team of 6 in delivering exceptional customer service. This role is a split between team leadership and hands-on customer support.
3d ago
Listed three days ago

Customer Service Supervisor - Westfield Manukau

at Scentre Group

This is a Full time job

Manukau, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A chance to join a high performing, customer focused team
  • A supportive and inclusive culture
  • Continue your career with a company that encourages growth
Don't miss this opportunity to lead, coach and manage a team dedicated to providing exceptional customer service at Westfield Manukau
3d ago
Listed eleven hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
11h ago
Listed four days ago

Retail Customer Service Team Leader

at Foodstuffs South Island Limited

This is a Full time job

Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • The opportunity to work for one of South Island's largest businesses
  • Join a business that is big on internal development!
  • Attractive Employee Benefits + Discounts + Wellbeing Initiatives
We are seeking an exceptional individual to assist us with the management of a Customer Service team to deliver excellent customer service.
4d ago
Listed eight hours ago

Senior Legal Counsel (Medico-Legal), Te Waipounamu

at Te Whatu Ora - National Office

This is a Full time job

Christchurch Central, Canterbury
subClassification: Generalists - In-houseGeneralists - In-house
classification: Legal(Legal)
  • Use your health law experience to make a difference to the health of NZers
  • Join a collaborative & collegial team, united to support quality health services
Provide high quality, pragmatic health & privacy legal advice & solutions across the organisation, including investigations by external regulators
8h ago
Be an early applicant
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