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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Senior Customer Service Officer

at Bio-Strategy Ltd

This is a Full time job

Hobsonville, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead Customer Service: Drive excellence and support key operations.
  • Dynamic Team: Join a passionate and collaborative scientific community.
  • Growth Opportunities: Advance your career within the DKSH Group.
Deliver exceptional customer service and support operations as a Senior Customer Service Officer at Bio-Strategy. Join us and make a difference!
Listed one day ago

Kaiārahi Pokapū Tauira | Student Service Centre Adviser

at Victoria University of Wellington

This is a Full time job

Kelburn, Wellington
$55,244 to $77,346 per annum
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Permanent, full-time opportunity
  • 4 weeks annual leave plus University Holiday Leave
  • Benefits e.g., Unisaver and Southern Cross Group Scheme
We are looking for a customer service focused Student Service Success Adviser to join our team on a permanent contract.
1d ago
Listed one day ago

Finance Analyst

at Air New Zealand

This is a Full time job

Auckland Airport, Auckland
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
  • Unique Working Environment
  • Role with Growth and Development
  • Unique domestic and international staff travel benefits from day one
As a Finance Analyst, you will contribute to the wider Finance team by providing timely, accurate and innovate analysis to build revenue forecasts.
1d ago
Listed one day ago

Statistical Analyst

at Reserve Bank of New Zealand

This is a Full time job

Wellington
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
  • Create insights about financial data impacting all New Zealanders
  • Work closely with customers and data suppliers to meet emerging needs
  • Utilise this opportunity to build your data knowledge and skills
Looking to join a collaborative and high performing data and analytics department?
1d ago
Listed one day ago

Statistical Analyst

at Reserve Bank of New Zealand

This is a Full time job

Auckland CBD, Auckland
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
  • Create insights about financial data impacting all New Zealanders
  • Work closely with customers and data suppliers to meet emerging needs
  • Utilise this opportunity to build your data knowledge and skills
Looking to join a collaborative and high performing data and analytics department?
1d ago
Listed one day ago

Climate Reporting Analyst

at TSB

This is a Full time job

New Plymouth Central, Taranaki
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
  • We take a holistic approach to supporting our peoples’ wellbeing
  • An attractive, flexible and supportive working environment for our TSB whānau
  • ‘Dress for your day’ to reflect our hybrid work model
Unleashing our unparalleled customer care for community good. You could call it our ‘why’ or ‘reason for being’.
1d ago
Be an early applicant
Listed six days ago

Team Manager - Contact Centre

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
$101k-119k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
6d ago
Listed seven days ago

Financial Analyst

at MTF Finance

This is a Full time job

Dunedin Central, Otago
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
  • Be part of our story to become New Zealand's favourite finance company.
  • A National Office that proudly calls Dunedin home.
  • Medical insurance, birthday leave & events to celebrate our success.
Does analysing and interpreting financial data excite you? Well, you're in the right place! Join our National Office in Dunedin and make an impact.
7d ago
Listed one day ago

Financial Crime Analyst

at TSB

This is a Full time job

New Plymouth Central, Taranaki
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
  • We take a holistic approach to supporting our peoples’ wellbeing
  • An attractive, flexible and supportive working environment for our TSB whānau
  • ‘Dress for your day’ to reflect our hybrid work model
At TSB we’re about profit for purpose. We strive to move ‘our’ communities to a better financial future in the decisions we make for our customers, pe
1d ago
Be an early applicant
Listed eight hours ago

Senior Customer Service Officer

at Bio-Strategy Ltd

This is a Full time job

Hobsonville, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead Customer Service: Drive excellence and support key operations.
  • Dynamic Team: Join a passionate and collaborative scientific community.
  • Growth Opportunities: Advance your career within the DKSH Group.
Deliver exceptional customer service and support operations as a Senior Customer Service Officer at Bio-Strategy. Join us and make a difference!
8h ago
Listed one day ago

Financial Crime Analyst

at TSB

This is a Full time job

Auckland CBD, Auckland
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
  • We take a holistic approach to supporting our peoples’ wellbeing
  • An attractive, flexible and supportive working environment for our TSB whānau
  • ‘Dress for your day’ to reflect our hybrid work model
At TSB we’re about profit for purpose. We strive to move ‘our’ communities to a better financial future in the decisions we make for our customers, pe
1d ago
Listed one day ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
1d ago
Listed six hours ago

Customer Services Manager | Kaiwhakahaere Hīraurau Kiritaki

at Dunedin City Council

This is a Full time job

Dunedin Central, Otago
$127,925 - $150,500
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your skills and experience to make a positive impact to our community
  • Competitive salary + 5% super after 6 months
  • Work with like-minded people passionate about customer services
Bring your customer service management skills and experience combined with your strategic thinking to lead DCC's Customer Service Team
6h ago
Listed one day ago

Associate Insights Analyst

at ASB Bank Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
  • Ranked #1 Employer of The Year By LinkedIn 2023
  • Supportive and engaged team culture
  • Flexible working options, development opportunities and banking benefits!
We are looking for an Associate Insights Analyst to join the Analytics & Insights - Self Service chapter!
1d ago
Listed two days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
2d ago
Listed six days ago

Family Lawyer

at Altitude Recruitment Ltd

This is a Full time job

Auckland
subClassification: Family LawFamily Law
classification: Legal(Legal)
  • 2-6 years PQE
  • Family law and relationship property
  • Brand new office space
An excellent opportunity to join a well regarded South Auckland firm and progress your career in family law.
6d ago
Be an early applicant
Listed two days ago

Team Leader Electronic Monitoring - Christchurch

at Department of Corrections

This is a Contract/Temp job

Christchurch Central, Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Think shiftwork might suit your current lifestyle?
  • Avoid that 9-5 hustle and bustle, and have a work life balance.
  • Key Leadership role to further advance your career!
Monitor and support those in our care, be the decision maker, be the voice and heart of our daily operations. Have flexibility and career progression.
2d ago
Listed two days ago

Property Asset Manager

at Viranda Holdings Limited

This is a Full time job

Rosedale, Auckland
subClassification: Commercial Sales, Leasing & Property MgmtCommercial Sales, Leasing & Property Mgmt
classification: Real Estate & Property(Real Estate & Property)
  • Work collaboratively with clients, finance and professional advisors.
  • Dynamic role across all aspects of commercial property management.
  • Supportive team fostering career growth.
This role will advance your career in Commercial Property on every level. Work with an industry leader who puts people-first. No two days are alike!
2d ago
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