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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Property Finance Lending Manager

at JOYN

This is a Full time job

Newmarket, Auckland
subClassification: MortgagesMortgages
classification: Banking & Financial Services(Banking & Financial Services)
  • Large existing client base to take over
  • Work with a team of dedicated professionals
  • Newmarket based
On the look out for an experienced property/construction lender who will be able to hit the ground running & take ownership of this key position.
Listed four days ago

Team Manager - Contact Centre

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
~$101k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
4d ago
Listed four days ago

Legal Executive

at Oceania Healthcare

This is a Full time job

Auckland CBD, Auckland
subClassification: Law Clerks & ParalegalsLaw Clerks & Paralegals
classification: Legal(Legal)
  • Enjoy a rewarding job with great scope for growth
  • Bring your positive 'can do attitude', always ready to go the extra mile
  • Join a supportive environment with a dedicated team
As a Legal Executive at Oceania, you'll play a vital role in our mission to provide exceptional care and hospitality services to our residents.
4d ago
Listed seventeen hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
17h ago
Listed fourteen hours ago

Team Leader Electronic Monitoring - Christchurch

at Department of Corrections

This is a Contract/Temp job

Christchurch Central, Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Think shiftwork might suit your current lifestyle?
  • Avoid that 9-5 hustle and bustle, and have a work life balance.
  • Key Leadership role to further advance your career!
Monitor and support those in our care, be the decision maker, be the voice and heart of our daily operations. Have flexibility and career progression.
14h ago
Be an early applicant
Listed four days ago

Kaituhono - Contact Centre

at Konnect Koncepts Limited

This is a Full time job

Henderson, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Numerous permanent fulltime roles available.
  • Convenient West Auckland location, based in Henderson.
  • Opportunity to give back to YOUR community.
Join our new Contact Centre and help us build a service that "Feels like Whānau".
4d ago
Listed six days ago

Legal Executive - Property, Trusts or Estates

at Rise Recruitment Solutions

This is a Full time job

Auckland CBD, Auckland
$85,000 – $115,000 per year
subClassification: Law Clerks & ParalegalsLaw Clerks & Paralegals
classification: Legal(Legal)
  • Enjoy loads of variety working with complex Property files, Trusts or Estates.
  • Lovely firm who care about their staff and who pay above market salaries.
  • Enjoy a great work to life balance and fantastic Legal Secretarial support.
Join this high performing, progressive firm and take your Legal Executive career to the next level!
6d ago
Listed fifteen hours ago

Call Centre Consultant (12-month fixed term)

at Rabobank

This is a Full time job

Hamilton Central, Waikato
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your passion for helping customers!
  • Excellent career development opportunities
  • Based in our awesome Hamilton Office
If you have an exceptional customer focus, passion and a great attitude - then this could be the job for you!
15h ago
Listed four days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
4d ago
Listed four days ago

Customer Service Representative - Industrial Sector

at Recruitment as a Service

This is a Full time job

East Tamaki, Auckland
$65,000 – $70,000 per year
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A significant role as the glue between our customers and operations
  • Structural Steel/coatings knowledge required
  • East Tamaki and South Auckland Locations
Do you love a variety packed role this is not just a desk/phone role - there's lots of interactions across the business here.
4d ago
Listed four days ago

Retail Customer Service Team Leader

at Foodstuffs South Island Limited

This is a Full time job

Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • The opportunity to work for one of South Island's largest businesses
  • Join a business that is big on internal development!
  • Attractive Employee Benefits + Discounts + Wellbeing Initiatives
We are seeking an exceptional individual to assist us with the management of a Customer Service team to deliver excellent customer service.
4d ago
Listed one day ago

Operations Manager

at Franz Josef Wilderness Tours

This is a Full time job

Franz Josef Glacier, West Coast
$75,000 – $95,000 per year
subClassification: ManagementManagement
classification: Hospitality & Tourism(Hospitality & Tourism)
  • Lead a diverse role within the adventure tourism industry.
  • Work with a fun team and family owned operation.
  • Accommodations options available.
Do you have a passion for outdoor adventure and a knack for operational leadership? Come and live the dream on the West Coast!
1d ago
Listed twenty one hours ago

Customer Service – Building Materials

at Focus Recruitment Limited

This is a Full time job

Mount Wellington, Auckland
$65K -$74K, depending on experience + benefits
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Stable well established market leader, part of a larger group
  • Diverse customers range across manufacturing and trade sector
  • Products: Aluminium extrusion, sheet, plate and coil
Utilise your experience from within the wider building sector combined with passion for providing exceptional customer service.
21h ago
Listed five days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
5d ago
Listed seventeen hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
17h ago
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