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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed four days ago

Cybersecurity Analyst

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Salary + Income Protection and Life Insurance
subClassification: SecuritySecurity
classification: Information & Communication Technology(Information & Communication Technology)
  • Help to ensure the security of our water and wastewater systems!
  • Modern offices in the heart of Newmarket.
  • Enjoy a work/life balance with flexible hybrid working
Working in a team of Cyber Security Analysts, this role is integral in ensuring the security and resilience of our water and wastewater systems.
4d ago
Listed three days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
3d ago
Listed eleven days ago

Cybersecurity Specialist (CSIRT)

at Air New Zealand

This is a Full time job

Auckland CBD, Auckland
Base + Bonus + 4% Kiwisaver + Benefits
subClassification: SecuritySecurity
classification: Information & Communication Technology(Information & Communication Technology)
  • Amazing total remuneration package including base, bonus and benefits.
  • Work hybrid in a collaborative team and supportive company culture.
  • Great internal career development opportunities.
Come and join the Air New Zealand Cyber Security incident response team!
11d ago
Listed two days ago

Clinical Data Centre Operator

at Awanui Group

This is a Part time job

Mount Wellington, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Access to EAP and Health & Wellbeing program
  • Flexible working arrangements
  • An opportunity to contribute towards the health of Tamaki Makaurau | Auckland
Part-time role (20 hours per week) available at our Clinical data centre. Role involves data entry and phone-based customer service.
2d ago
Listed three days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
3d ago
Listed four days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
4d ago
Listed two days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
2d ago
Listed two days ago

Insights & Reporting Analyst

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
Flexible Working
subClassification: Database Development & AdministrationDatabase Development & Administration
classification: Information & Communication Technology(Information & Communication Technology)
  • Design BI dashboards
  • User testing with a variety of stakeholders
  • Building and maintaining reports
The analyst identifies, builds, implements, and embeds self-serve data, reports and dashboards for operations management, & monitoring
2d ago
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