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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Be an early applicant
Listed two days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
2d ago
Listed four days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
4d ago
Listed five days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
5d ago
Listed seventeen days ago

Customer Care/Warehouse Team Leader

at Ossur New Zealand

This is a Full time job

Hobsonville, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead our recently established customer care/warehouse facility!
  • Improve people’s mobility so they can ‘live a life without limitations’
  • Highly successful winning region
We are looking for an experienced Customer Care Team Leader to support and guide our recently established Customer Care/Warehouse Facility. Apply Now!
17d ago
Listed two hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
2h ago
Be an early applicant
Listed three days ago

Technical Customer Support Team Lead

at Potentia

This is a Full time job

Parnell, Auckland
NZD 75000 - 85000 per annum
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead and mentor a dynamic team of 6
  • Balance leadership with hands-on customer support.
  • Share your networking knowledge
Lead a team of 6 in delivering exceptional customer service. This role is a split between team leadership and hands-on customer support.
3d ago
Listed twenty five minutes ago

General Assemblers - HVAC Manufacturing

at Temperzone

This is a Full time job

Mangere, Auckland
$24 - $25 per hour + allowances
subClassification: Assembly & Process WorkAssembly & Process Work
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
  • Career growth through our Remuneration Framework
  • Job security working for a successful privately owned NZ company
  • Discounted meals at our onsite cafeteria + free parking
Keep busy across assembly lines and grow your career in HVAC manufacturing with a stable and privately owned NZ company.
25m ago
Be an early applicant
Listed three days ago

Underwriting Manager

at AA Insurance

This is a Contract/Temp job

Auckland CBD, Auckland
subClassification: UnderwritingUnderwriting
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Hybrid working model with flexible working arrangements
  • A supportive and growth-orientated team environment
  • Great opportunity to grow a high-performing team
We're on the hunt for an experienced Underwriting Manager to join our growing team here at AA Insurance!
3d ago
Be an early applicant
Listed nineteen days ago

Assembler

at NetYourJob

This is a Contract/Temp job

Henderson, Auckland
Top rates paid + excellent working conditions!
subClassification: Assembly & Process WorkAssembly & Process Work
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
  • Previous experience required
  • Temporary role - approximately 6 weeks
  • Enjoy the benefits at Fibre Reinforced Plastics
Fibre Reinforced Plastics require an Assembler to join their team in Henderson who is trained in Catalyst Handling. Temporary role.
19d ago
Listed two days ago

Customer Service Supervisor - Westfield Manukau

at Scentre Group

This is a Full time job

Manukau, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A chance to join a high performing, customer focused team
  • A supportive and inclusive culture
  • Continue your career with a company that encourages growth
Don't miss this opportunity to lead, coach and manage a team dedicated to providing exceptional customer service at Westfield Manukau
2d ago
Listed five days ago

Claims ERT Management Consultant

at Tower Limited

This is a Full time job

Auckland CBD, Auckland
Competitive Salary, Annual Review and Benefits
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Join an award-winning proudly Kiwi organisation that is out to make a difference
  • Flexible working options to support your work/life balance
  • Discounts on Tower insurance products of up to 50%
Handle Event Response customer claims, resolve issues promptly and ensure compliance. Enhance your skills and impact customer satisfaction
5d ago
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