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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Be an early applicant
This is a featured job
Featured

Regional Manager - Northern / Midland

at Sexual Wellbeing Aotearoa

This is a Full time job

Newmarket, Auckland
Base + Kiwisaver
subClassification: ManagementManagement
classification: Healthcare & Medical(Healthcare & Medical)
  • EAP + Birthday Leave + Additional Parental Leave Entitlements
  • Sexual Wellbeing Aotearoa clinical services up to the value of $100
  • Office located in Newmarket + Some travel required
Lead and manage regional clinical services across the northern and midland regions
Be an early applicant
Listed one day ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
1d ago
Listed seventeen hours ago

Clinical Data Centre Operator

at Awanui Group

This is a Part time job

Mount Wellington, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Access to EAP and Health & Wellbeing program
  • Flexible working arrangements
  • An opportunity to contribute towards the health of Tamaki Makaurau | Auckland
Part-time role (20 hours per week) available at our Clinical data centre. Role involves data entry and phone-based customer service.
17h ago
Listed two days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
2d ago
Listed three days ago

Contact Centre Representative

at Smartpay Australia PTY Limited

This is a Full time job

Wairau Valley, Auckland
$55,000 per year
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Rostered work based in Glenfield location
  • Fun, supportive team environment
  • Launch your career in the financial services industry
Want to be part of a high performing Customer Service & Tier 1 Technical support team with one of the highest NPS Scores in our industry?
3d ago
Listed one day ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
1d ago
Listed ten days ago

Adviser Support Consultant

at AIA New Zealand

This is a Full time job

Takapuna, Auckland
Be at the frontline to support our Advisers!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Opportunities for ongoing development and career progression
  • Monday to Friday (no weekends!)
  • Enjoy unique benefits to help you live well and enjoy life at work and home
Passionate about delivering exceptional service? Come and join our team to provide top notch support to our Advisers & Insurance Managers!
10d ago
Listed eighteen hours ago

Technical Customer Support Team Lead

at Potentia

This is a Full time job

Parnell, Auckland
NZD 75000 - 85000 per annum
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead and mentor a dynamic team of 6
  • Balance leadership with hands-on customer support.
  • Share your networking knowledge
Lead a team of 6 in delivering exceptional customer service. This role is a split between team leadership and hands-on customer support.
18h ago
Be an early applicant
Listed eighteen hours ago

Client Services Representative

at easy2C

This is a Full time job

Penrose, Auckland
$25 – $27 per hour
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Penrose location close to transport hub
  • 40 hour week Monday to Friday
  • Awesome team environment
We are proudly NZ owned celebrating over 90 years in business. Real focus on quality and service supplying both New Zealand and Australian customers.
18h ago
Listed three days ago

Contact Centre Representative - Fixed Term Contract

at Smartpay Australia PTY Limited

This is a Contract/Temp job

Wairau Valley, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Rostered work based in Glenfield - Fixed Term Contract to 28 March 2025
  • Fun, supportive team environment
  • Launch your career in the financial services industry
With one of the highest NPS Scores in our industry, we deliver! Do you? Customer Service & Tier 1 Technical support - busy team with high standards
3d ago
Listed eight hours ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
8h ago
Be an early applicant
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