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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Be an early applicant
Listed nine hours ago

Business Analyst

at Vector Limited

This is a Full time job

Newmarket, Auckland
Hybrid, flexible working + many health benefits
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Bring your strong influencing, negotiation skills to this dynamic role
  • A role where you can frame problems and apply your robust BA skills
  • Health and wellness benefits + full Income protection & life Insurance
Senior role for a customer savvy BA, who can identifying opportunities across our value steams to improve business processes and user experience.
9h ago
Listed two days ago

Business Analyst

at BNZ

This is a Full time job

Auckland CBD, Auckland
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Auckland based hybrid role
  • Two roles available - Android Platform and Web Platform teams
  • Generous benefits and leave allowance
Translate business needs into technical requirements, ensuring the development of solutions that deliver value and align with our strategic goals.
2d ago
Listed one day ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
1d ago
Listed ten hours ago

Business Analyst / Reporting Analyst

at Nectar NZ Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Leading edge NZ owned Fintech company offering fully digitised lending
  • Partner with all levels across IT, Operations and Lending to deliver projects
  • Able to make a difference delivering process, reporting and systems improvements
Nectar Money are investing in the future and are looking for their next superstar Business/Reporting Analyst
10h ago
Listed two days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
2d ago
Listed three days ago

Contact Centre Representative

at Smartpay Australia PTY Limited

This is a Full time job

Wairau Valley, Auckland
$55,000 per year
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Rostered work based in Glenfield location
  • Fun, supportive team environment
  • Launch your career in the financial services industry
Want to be part of a high performing Customer Service & Tier 1 Technical support team with one of the highest NPS Scores in our industry?
3d ago
Listed three days ago

Senior Product Lead (Tech BA) - API

at Kiwibank

This is a Full time job

Auckland CBD, Auckland
Competitive salary package + outstanding benefits
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Flexible working options, health insurance, banking benefits and more!
  • Kiwibank - 100% NZ owned
  • Inclusive forward-thinking culture
Are you an experienced Tech BA looking for a new challenge?
3d ago
Listed one day ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
1d ago
Listed fourteen hours ago

Client Services Representative

at easy2C

This is a Full time job

Penrose, Auckland
$25 – $27 per hour
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Penrose location close to transport hub
  • 40 hour week Monday to Friday
  • Awesome team environment
We are proudly NZ owned celebrating over 90 years in business. Real focus on quality and service supplying both New Zealand and Australian customers.
14h ago
Listed ten days ago

Adviser Support Consultant

at AIA New Zealand

This is a Full time job

Takapuna, Auckland
Be at the frontline to support our Advisers!
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Opportunities for ongoing development and career progression
  • Monday to Friday (no weekends!)
  • Enjoy unique benefits to help you live well and enjoy life at work and home
Passionate about delivering exceptional service? Come and join our team to provide top notch support to our Advisers & Insurance Managers!
10d ago
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