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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed two days ago

Senior Customer Service Officer

at Bio-Strategy Ltd

This is a Full time job

Hobsonville, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead Customer Service: Drive excellence and support key operations.
  • Dynamic Team: Join a passionate and collaborative scientific community.
  • Growth Opportunities: Advance your career within the DKSH Group.
Deliver exceptional customer service and support operations as a Senior Customer Service Officer at Bio-Strategy. Join us and make a difference!
2d ago
Listed seventeen hours ago

Transport Network Operator

at Auckland Transport

This is a Full time job

Takapuna, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Tech savvy with a strong eye for detail?
  • Do you have the ability to multi-task while working under pressure?
  • Make a positive difference in our communities
ATOC is a hub of activity responsible for looking after our networks ensuring our customers journeys are safe, reliable and consistent.
17h ago
Listed three days ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
3d ago
Listed twenty hours ago

Customer Care Assistant Team Leader (2x fixed-term opportunities)

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Multiple opportunities available
  • Fixed term contracts
  • Viaduct harbour location
If you love delivering excellent customer service, leading and developing people, join our Customer Service team as Assistant Team leaders!
20h ago
Listed four days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
4d ago
Listed seven days ago

Kaiarahi Family Court Navigator

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services
classification: Community Services & Development(Community Services & Development)
  • Use your community relationships to support whanau in Justice
  • Be part of a passionate and dynamic team
  • Recognise the two founding cultures of New Zealand
Empower families to make informed decisions on appropriate Justice pathways and how to access them.
7d ago
Listed eight days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
8d ago
Listed seven days ago

Kaiarahi Family Court Navigator

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services
classification: Community Services & Development(Community Services & Development)
  • Use your community relationships to support whanau in Justice
  • Be part of a passionate and dynamic team
  • Recognise the two founding cultures of New Zealand
Empower families to make informed decisions on appropriate Justice pathways and how to access them.
7d ago
Listed nine days ago

Health Navigator

at ProCare

This is a Full time job

Rosedale, Auckland
subClassification: Community DevelopmentCommunity Development
classification: Community Services & Development(Community Services & Development)
  • A fun, supportive and collaborative team and company culture
  • The opportunity to make a tangible impact in healthcare across New Zealand
  • Competitive salary and benefits including health insurance and more.
Promote self-management and achievement of goals, helping our whānau to navigate and connect with any necessary partner services.
9d ago
Listed nine days ago

Kaituhono - Contact Centre

at Konnect Koncepts Limited

This is a Full time job

Henderson, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Numerous permanent fulltime roles available.
  • Convenient West Auckland location, based in Henderson.
  • Opportunity to give back to YOUR community.
Join our new Contact Centre and help us build a service that "Feels like Whānau".
9d ago
Listed nine days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
9d ago
Listed sixteen days ago

Customer Services Team Leader

at Floorscape Limited

This is a Full time job

Albany, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Looking for a hands on leadership role working with a great team?
  • Great career step for a customer service superstar
  • Work close to home in Albany!
Are you a customer superstar looking to take the next step in your career?Then this is the role for you!
16d ago
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