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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Listed six days ago

Senior Software Test Analyst

at Forsyth Barr Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Testing & Quality AssuranceTesting & Quality Assurance
classification: Information & Communication Technology(Information & Communication Technology)
  • Highly Respected New Zealand Owned Firm
  • Competitive Remuneration Package and opportunities
  • Challenging and Diverse Role in an everchanging industry
Seeking a detail-oriented Senior Software Test Analyst with excellent analysis, testing and validation skills to join our Auckland engineering team.
6d ago
Listed three days ago

Kaiarahi Family Court Navigator

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services
classification: Community Services & Development(Community Services & Development)
  • Use your community relationships to support whanau in Justice
  • Be part of a passionate and dynamic team
  • Recognise the two founding cultures of New Zealand
Empower families to make informed decisions on appropriate Justice pathways and how to access them.
3d ago
Listed four days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
4d ago
Listed one day ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
1d ago
Listed three days ago

Kaiarahi Family Court Navigator

at Ministry of Justice

This is a Full time job

Auckland CBD, Auckland
subClassification: Child Welfare, Youth & Family ServicesChild Welfare, Youth & Family Services
classification: Community Services & Development(Community Services & Development)
  • Use your community relationships to support whanau in Justice
  • Be part of a passionate and dynamic team
  • Recognise the two founding cultures of New Zealand
Empower families to make informed decisions on appropriate Justice pathways and how to access them.
3d ago
Listed three hours ago

Gallery Assistant (Fresh Gallery)

at Auckland Council

This is a Part time job

Penrose, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Do you want to work in a thriving and creative arts environment?
  • 12 hours per week based in Fresh Gallery, Ōtara Arts Centre.
  • Role strongly focussed on public programming and community.
Assist with facilitating high-quality exhibitions, events, and programmes with a strong community focus.
3h ago
Be an early applicant
Listed fourteen days ago

Test Analyst (Senior or Intermediate) - Fintech

at Socialite Recruitment Ltd.

This is a Full time job

Auckland CBD, Auckland
Base salary + amazing benefits!
subClassification: Testing & Quality AssuranceTesting & Quality Assurance
classification: Information & Communication Technology(Information & Communication Technology)
  • An opportunity to work for a global fintech
  • Excellent salary package on offer with global opportunities
  • Excel your career to the next level
Fintech - SQL - Manual - Automation - Analysis - Collaboration - Read On!
14d ago
Listed five days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
5d ago
Listed six days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
6d ago
Listed one day ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
1d ago
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