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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed four days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
4d ago
Listed three days ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
3d ago
Listed eleven hours ago

Customer Care Assistant Team Leader (2x fixed-term opportunities)

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Multiple opportunities available
  • Fixed term contracts
  • Viaduct harbour location
If you love delivering excellent customer service, leading and developing people, join our Customer Service team as Assistant Team leaders!
11h ago
Listed eight hours ago

Transport Network Operator

at Auckland Transport

This is a Full time job

Takapuna, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Tech savvy with a strong eye for detail?
  • Do you have the ability to multi-task while working under pressure?
  • Make a positive difference in our communities
ATOC is a hub of activity responsible for looking after our networks ensuring our customers journeys are safe, reliable and consistent.
8h ago
Be an early applicant
Listed eight days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
8d ago
Listed two days ago

Solution Architect

at Presto Resourcing

This is a Full time job

Auckland CBD, Auckland
subClassification: ArchitectsArchitects
classification: Information & Communication Technology(Information & Communication Technology)
  • An organisation that is making a difference for our youth
  • Fantastic Team and Culture with great Career Opportunities
  • Taking the Environment from Current to Future State
Do you have 3-5 years Architect experience with a focus on Network design and security?  Join an organisation in growth and scaling up
2d ago
Be an early applicant
Listed nine days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
9d ago
Listed four days ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
4d ago
Listed one day ago

Data Architect

at Inde Technology

This is a Full time job

Auckland CBD, Auckland
subClassification: ArchitectsArchitects
classification: Information & Communication Technology(Information & Communication Technology)
  • Focus on continuous learning and development at a values-led organisation
  • Tech-led, partnership approach with valued enterprise clients
  • Employee-owned. Use your skills & experience to make a difference
Standout opportunity to work alongside a team of technical experts and create industry-leading solutions for some of New Zealand's biggest clients.
1d ago
Listed seven days ago

Network Operations Engineer

at Vector Limited

This is a Full time job

Newmarket, Auckland
Income & Life Insurance + Wellness benefit
subClassification: TelecommunicationsTelecommunications
classification: Information & Communication Technology(Information & Communication Technology)
  • Dynamic role is a small fast-paced, supportive and collaborative team
  • Own the ‘business as usual’ operations of our network infrastructure
  • Diverse culture, with health & wellbeing support + hybrid working
Work as an engineer for an industry leader, providing day to day operations of our network infrastructure, for Incident & Change Management.
7d ago
Listed eight days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
8d ago
Listed ten hours ago

Project Coordinator

at Foodstuffs North Island Ltd

This is a Full time job

Mangere, Auckland
Free parking, medical insurance, generous leave
subClassification: Contracts AdministrationContracts Administration
classification: Administration & Office Support(Administration & Office Support)
  • Competitive salary plus generous benefits
  • Flexible working - work from home options
  • Future growth opportunities within a large and continuing evolving company
Awesome opportunity to make a real impact and join a leading kiwi retail employer, striving to make sure New Zealanders get more out of life!
10h ago
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