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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Senior Associate - Litigation

at MinterEllisonRuddWatts

This is a Full time job

Auckland CBD, Auckland
subClassification: Litigation & Dispute ResolutionLitigation & Dispute Resolution
classification: Legal(Legal)
  • Top tier law firm.
  • Get stuck into high profile commercial disputes.
  • Work with some of New Zealand's leading litigators.
Our vision is to be the best firm to work with, and in. We're known for both technical excellence and providing commercial solutions that meet our cli
Be an early applicant
Listed four days ago

Customer Service Representative - Industrial Sector

at Recruitment as a Service

This is a Full time job

East Tamaki, Auckland
$65,000 – $70,000 per year
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A significant role as the glue between our customers and operations
  • Structural Steel/coatings knowledge required
  • East Tamaki and South Auckland Locations
Do you love a variety packed role this is not just a desk/phone role - there's lots of interactions across the business here.
4d ago
Listed fifteen hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
15h ago
Listed twenty hours ago

Customer Service – Building Materials

at Focus Recruitment Limited

This is a Full time job

Mount Wellington, Auckland
$65K -$74K, depending on experience + benefits
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Stable well established market leader, part of a larger group
  • Diverse customers range across manufacturing and trade sector
  • Products: Aluminium extrusion, sheet, plate and coil
Utilise your experience from within the wider building sector combined with passion for providing exceptional customer service.
20h ago
Listed four days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
4d ago
Listed four days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
4d ago
Listed four days ago

Lead Software Engineer

at RRU Services Limited

This is a Full time job

Auckland CBD, Auckland
$180,000 – $200,000 per year
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
  • Join a winning team. From business to hi-tech awards, we have that hunger!
  • Employers of the exceptional - we only hire A+ players so you work with the best
  • US focused product offering with awesome career development opportunities
No prima donnas. Straight shooters only. Non-technical founder with technical resources internally, focused on AI.
4d ago
Listed four days ago

Customer Relations Service

at Eagers Automotive NZ

This is a Full time job

Manukau, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work pattern flexibility
  • Competitive remuneration + staff benefits and discounts
  • Supportive team and learning opportunities
Changing Customer Experience one call at a time. If you are passionate about exceeding Customer expectations, we would love to have you on our team!
4d ago
Listed five days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
5d ago
Listed ten days ago

Software Engineer

at Halter

This is a Full time job

Auckland CBD, Auckland
$100,000 – $117,500 per year
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
  • Work for a kiwi startup creating innovative, world first technology
  • Opportunity for rapid development and career progression
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
Your work can be seen, felt, heard, and touched! We're one of NZ's fastest-growing companies.
10d ago
Listed three days ago

Customer Service Supervisor - Westfield Manukau

at Scentre Group

This is a Full time job

Manukau, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A chance to join a high performing, customer focused team
  • A supportive and inclusive culture
  • Continue your career with a company that encourages growth
Don't miss this opportunity to lead, coach and manage a team dedicated to providing exceptional customer service at Westfield Manukau
3d ago
Listed thirteen days ago

Earthmoving Plant Operator

at NetYourJob

This is a Full time job

East Tamaki, Auckland
subClassification: Plant & Machinery OperatorsPlant & Machinery Operators
classification: Construction(Construction)
  • Family culture with excellent rewards and recognition
  • Late model machines in great condition
  • Excellent career opportunity with Ross Reid Contractors Ltd
Ross Reid Contractors are currently looking for experienced Earthmoving Land Operators to join our Auckland team.
13d ago
Listed fifteen hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
15h ago
Listed seventeen hours ago

Platform Engineer

at Westpac New Zealand Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
  • Attractive salary + 10% superannuation over your base salary
  • Great banking benefits including annual wellbeing days
  • Based in Auckland or Wellington with Hybrid working options
Seeking a experinced Platform Engineer to enhance and maintain our CloudBees-based pipeline service for squads throughout our organization.
17h ago
Listed five days ago

Solicitor

at Lawler & Co. Limited

This is a Full time job

Remuera, Auckland
subClassification: Generalists - Law FirmGeneralists - Law Firm
classification: Legal(Legal)
  • Great central-east Auckland location
  • Work/life balance
  • Flexibility of hours for the right person
An opportunity for a rising star solicitor to join a well established general practice in Auckland's eastern suburbs.
5d ago
Listed four days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
4d ago
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