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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed eighteen hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
18h ago
Listed one day ago

Client Resolution Specialist

at Employsure

This is a Full time job

Auckland CBD, Auckland
Upto $80,000 + upto $10,000 Bonus
subClassification: Client ServicesClient Services
classification: Banking & Financial Services(Banking & Financial Services)
  • Global Industry Leader: The Power of our Group sets us apart
  • Build Your Future: Competitive salary & benefits package on offer
  • Be your Best Self with ongoing learning & development
Ready to tackle complex client concerns and champion positive outcomes? Join THE Global Leader in ER & WHS Advisory services & secure your future NOW
1d ago
Listed twenty hours ago

Broker Manager- Third Party Distribution

at TSB

This is a Full time job

Auckland CBD, Auckland
subClassification: MortgagesMortgages
classification: Banking & Financial Services(Banking & Financial Services)
  • We take a holistic approach to supporting our peoples’ wellbeing
  • An attractive, flexible and supportive working environment for our TSB whānau
  • ‘Dress for your day’ to reflect our hybrid work model
At TSB we’re about profit for purpose. We strive to move ‘our’ communities to a better financial future in the decisions we make.
20h ago
Be an early applicant
Listed fourteen hours ago

Financial Coach

at enableMe NZ Ltd

This is a Full time job

Parnell, Auckland
subClassification: Financial PlanningFinancial Planning
classification: Banking & Financial Services(Banking & Financial Services)
  • Employee benefits, including subsidised health insurance + additional KiwiSaver
  • Hybrid working environment
  • Great team environment with opportunities for growth and development
Our team is growing and we need people passionate about coaching others to a better financial future!
14h ago
Be an early applicant
Listed two days ago

Portfolio Risk Analyst

at TSB

This is a Full time job

Auckland CBD, Auckland
subClassification: Compliance & RiskCompliance & Risk
classification: Banking & Financial Services(Banking & Financial Services)
  • We take a holistic approach to supporting our peoples’ wellbeing
  • An attractive, flexible and supportive working environment for our TSB whānau
  • ‘Dress for your day’ to reflect our hybrid work model
At TSB we’re about profit for purpose. We strive to move ‘our’ communities to a better financial future in the decisions we make.
2d ago
Listed five days ago

Settlement Officer - Retirement Villages (RV)

at Vistra Corporate Services (SEA) Pte Ltd

This is a Full time job

Auckland CBD, Auckland
subClassification: SettlementsSettlements
classification: Banking & Financial Services(Banking & Financial Services)
  • Benefits include medical and life insurance
  • Professional team passionate about providing outstanding services to our clients
  • Opportunity to work in a hybrid model - home and office
Seeking a passionate settlement officer who wants to be an integral part of our high performing team.
5d ago
Listed eighteen hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
18h ago
Listed four days ago

Head of Business Banking - Portfolio Growth

at Kiwibank

This is a Full time job

Auckland CBD, Auckland
Strong focus on wellbeing - flexible work options
subClassification: Banking - BusinessBanking - Business
classification: Banking & Financial Services(Banking & Financial Services)
  • Fantastic staff benefits including a wellbeing day each quarter
  • Supportive team environment that encourages growth and development
  • Flexible and Hybrid working options available
As a passionate leader you will guide your team through an exciting change period and lead our Business Lending function to new heights
4d ago
Listed four days ago

Customer Service Representative - Ponsonby

at Westpac New Zealand Limited

This is a Full time job

Ponsonby, Auckland
subClassification: Banking - Retail/BranchBanking - Retail/Branch
classification: Banking & Financial Services(Banking & Financial Services)
  • Attractive salary + employee benefits including 5 annual wellbeing days
  • Great opportunity to develop a lasting career in banking
Join our Ponsonby branch as a Customer Service Representative, help us deliver a gold class service to our valued customers!
4d ago
Listed four days ago

Senior Broker Lending Specialist

at The Co-operative Bank

This is a Full time job

Auckland CBD, Auckland
subClassification: MortgagesMortgages
classification: Banking & Financial Services(Banking & Financial Services)
  • A flexible working environment is available and encouraged.
  • Well being leave and other leave benefits available for employees.
  • Winner of The Consumer's Choice People's award three years in a row.
Assist with the processing of lending applications, making lending decisions and manage Broker Relationships
4d ago
Listed six days ago

Customer Service Banker - Newmarket

at BNZ

This is a Full time job

Newmarket, Auckland
subClassification: Banking - Retail/BranchBanking - Retail/Branch
classification: Banking & Financial Services(Banking & Financial Services)
  • Join BNZ Newmarket with flexibility to work on weekends and late nights
  • Ideally seeking a mandarin speaker to support our in branch customers
  • Amazing staff benefits, including 6 weeks annual leave
This is a great opportunity to join BNZ Newmarket and kick-start your career in Banking! If you can imagine a better future, let’s find a way!
6d ago
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