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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed three days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
3d ago
Listed eleven hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
11h ago
Listed four days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
4d ago
Listed five days ago

Senior Strategy Manager - Business and Corporate Banking

at ASB Bank Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
  • Wynyard Quarter location with WFH flexibility
  • Great employee benefits and career opportunities
  • Deep dive into insights and strategy
Bring your facilitation, stakeholder engagement, and strategy experience to this role, driving conversations with leadership
5d ago
Listed eleven hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
11h ago
Listed eleven days ago

Executive Business Coach - Full-Time Work From Home

at Association of Professional Builders

This is a Full time job

Auckland CBD, Auckland
$120,000 per year + uncapped commissions
subClassification: Management & Change ConsultingManagement & Change Consulting
classification: Consulting & Strategy(Consulting & Strategy)
  • Join a company that has amazing culture and is Great Place To Work certified!
  • All leads provided - no cold calls or generating your own leads!
  • Generous six-figure base salary + bonus commission structure!
Our fast-growing builder specific coaching company requires an Executive Business Coach to join our full-time staff.
11d ago
Listed twenty four days ago

Customer Care Manager

at Madison Recruitment Limited

This is a Full time job

Auckland CBD, Auckland
NZD 80000 - 90000 per annum
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • $80,000 - $90,000 per annum (98K OTE) + company car + mobile phone
  • Competitive KiwiSaver scheme + Discounted Southern Cross Health Insurance
  • Transition from Team Lead to Manager: Elevate Your Career with Our Opportunity
Manage a close-knit customer care team for a globally recognised automotive company
24d ago
Listed twenty seven days ago

Customer Service Manager

at Ampelite (NZ) Limited

This is a Full time job

Onehunga, Auckland
$30 – $35 per hour
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • An excellent market competitive package and opportunity for progression.
  • Be part of a great team.
  • Privately-owned family company
We have an exciting opportunity for an experienced Customer Service Manager who wants a bit of variety and is willing to pitch in wherever needed.
27d ago
Listed six days ago

Business Analyst - Fixed Term

at NZ Post

This is a Full time job

East Tamaki, Auckland
subClassification: AnalystsAnalysts
classification: Consulting & Strategy(Consulting & Strategy)
  • Transform complex challenges into streamlined solutions
  • Play a critical part in the success of our future network and last mile delivery
  • Work with a dynamic and diverse team
Complex and ambiguous business transformation to get stuck into
6d ago
Listed twenty eight days ago

Client Experience Manager

at Fred Recruitment

This is a Full time job

Auckland CBD, Auckland
$130,000-$150,000
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Progressive, innovative NZ success story; buzzing city fringe hub location
  • Rapid growth business, Instrumental leadership role with plenty of influence
  • Sleek modern offices, social initiatives + industry rep; Insurance + Shares
Opportunity to lead, inspire and coach a high performing client experience team. Financial Services. Competitive package + plenty of perks!
28d ago
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