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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Listed four days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
4d ago
Listed twenty three hours ago

Care Coordinator

at Access Community Health

This is a Full time job

Auckland CBD, Auckland
$24.50
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help make a difference for those in need
  • Ongoing Training and Development
  • Weekday Work Only
Work in a team to plan & organise our support workers rosters. Help allow our clients to get the care they need to live their best lives
23h ago
Listed twenty one hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
21h ago
Listed two hours ago

Inwards Team Manager

at Supply Chain Solutions

This is a Full time job

Mangere, Auckland
$70,000 – $75,000 per year
subClassification: Team Leaders/SupervisorsTeam Leaders/Supervisors
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
  • Annual pay reviews and career planning
  • Discounted Holiday Home and Healthcare packages
  • Annual team building and company paid functions/ benefits
We're looking for a dedicated and experienced Inwards Team Manager to join our Tidal Ops team. If this sounds like you, apply today!
2h ago
Be an early applicant
Listed four minutes ago

Nightshift Logistics Coordinator

at Qube Logistics

This is a Contract/Temp job

Auckland CBD, Auckland
subClassification: Warehousing, Storage & DistributionWarehousing, Storage & Distribution
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
  • Full on the Job Training Provided!
  • Covered car park on site
  • Chance to work as part of a fun, dynamic and experienced team
Are you a night owl and looking for a new and exciting opportunity in Logistics?
4m ago
Be an early applicant
Listed three days ago

Clinical Data Centre Operator

at Awanui Group

This is a Part time job

Mount Wellington, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Access to EAP and Health & Wellbeing program
  • Flexible working arrangements
  • An opportunity to contribute towards the health of Tamaki Makaurau | Auckland
Part-time role (20 hours per week) available at our Clinical data centre. Role involves data entry and phone-based customer service.
3d ago
Listed one day ago

Warehouse Manager

at Swolefoods

This is a Full time job

Mount Wellington, Auckland
$70,000 – $90,000 per year
subClassification: Warehousing, Storage & DistributionWarehousing, Storage & Distribution
classification: Manufacturing, Transport & Logistics(Manufacturing, Transport & Logistics)
  • Dynamic work environment
  • Small passionate team
  • We are an accredited employer
Lead our dynamic team, manage inventory, and ensure efficient operations in our fast-paced meal distribution warehouse. Apply now!
1d ago
Listed five days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
5d ago
Listed four days ago

Client Services Representative

at easy2C

This is a Full time job

Penrose, Auckland
$25 – $27 per hour
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Penrose location close to transport hub
  • 40 hour week Monday to Friday
  • Awesome team environment
We are proudly NZ owned celebrating over 90 years in business. Real focus on quality and service supplying both New Zealand and Australian customers.
4d ago
Listed five days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
5d ago
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