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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Be an early applicant
Listed eleven hours ago

Business Analyst

at Vector Limited

This is a Full time job

Newmarket, Auckland
Hybrid, flexible working + many health benefits
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Bring your strong influencing, negotiation skills to this dynamic role
  • A role where you can frame problems and apply your robust BA skills
  • Health and wellness benefits + full Income protection & life Insurance
Senior role for a customer savvy BA, who can identifying opportunities across our value steams to improve business processes and user experience.
11h ago
Listed two days ago

Business Analyst

at BNZ

This is a Full time job

Auckland CBD, Auckland
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Auckland based hybrid role
  • Two roles available - Android Platform and Web Platform teams
  • Generous benefits and leave allowance
Translate business needs into technical requirements, ensuring the development of solutions that deliver value and align with our strategic goals.
2d ago
Listed one day ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
1d ago
Listed twelve hours ago

Business Analyst / Reporting Analyst

at Nectar NZ Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Leading edge NZ owned Fintech company offering fully digitised lending
  • Partner with all levels across IT, Operations and Lending to deliver projects
  • Able to make a difference delivering process, reporting and systems improvements
Nectar Money are investing in the future and are looking for their next superstar Business/Reporting Analyst
12h ago
Listed sixteen hours ago

Clinical Data Centre Operator

at Awanui Group

This is a Part time job

Mount Wellington, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Access to EAP and Health & Wellbeing program
  • Flexible working arrangements
  • An opportunity to contribute towards the health of Tamaki Makaurau | Auckland
Part-time role (20 hours per week) available at our Clinical data centre. Role involves data entry and phone-based customer service.
16h ago
Listed two days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
2d ago
Listed eighteen hours ago

Senior Business Analyst

at Infuse Recruitment

This is a Contract/Temp job

Auckland CBD, Auckland
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Leading brand and great environment
  • 12 month contract
  • Flexible work environment
An excellent opportunity for a talented Senior BA to review processes and complex requirements for this market leader on a contract basis.
18h ago
Listed three days ago

Senior Product Lead (Tech BA) - API

at Kiwibank

This is a Full time job

Auckland CBD, Auckland
Competitive salary package + outstanding benefits
subClassification: Business/Systems AnalystsBusiness/Systems Analysts
classification: Information & Communication Technology(Information & Communication Technology)
  • Flexible working options, health insurance, banking benefits and more!
  • Kiwibank - 100% NZ owned
  • Inclusive forward-thinking culture
Are you an experienced Tech BA looking for a new challenge?
3d ago
Listed one day ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
1d ago
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