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This is a featured job
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Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Be an early applicant
This is a featured job
Featured

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed one hour ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
1h ago
Be an early applicant
Listed one hour ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
1h ago
Be an early applicant
Listed five hours ago

Team Leader Digital

at GS1 New Zealand

This is a Full time job

Auckland CBD, Auckland
subClassification: Team LeadersTeam Leaders
classification: Information & Communication Technology(Information & Communication Technology)
  • Fantastic benefits - Free health, life, trauma and Income protection insurance
  • Great Location
  • Interesting and challenging work!
Not for profit GS1 seeks an Team Leader Digital to develop and maintain software consistent with the company's strategic direction.
5h ago
Listed five hours ago

Customer Service – Building Materials

at Focus Recruitment Limited

This is a Full time job

Mount Wellington, Auckland
$65K -$74K, depending on experience + benefits
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Stable well established market leader, part of a larger group
  • Diverse customers range across manufacturing and trade sector
  • Products: Aluminium extrusion, sheet, plate and coil
Utilise your experience from within the wider building sector combined with passion for providing exceptional customer service.
5h ago
Listed two days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
2d ago
Listed two days ago

Customer Service Supervisor - Westfield Manukau

at Scentre Group

This is a Full time job

Manukau, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A chance to join a high performing, customer focused team
  • A supportive and inclusive culture
  • Continue your career with a company that encourages growth
Don't miss this opportunity to lead, coach and manage a team dedicated to providing exceptional customer service at Westfield Manukau
2d ago
Listed two days ago

Multimedia Journalist – Pacific Languages

at Pacific Media Network

This is a Contract/Temp job

Manukau, Auckland
subClassification: Journalism & WritingJournalism & Writing
classification: Advertising, Arts & Media(Advertising, Arts & Media)
  • Bring the best of Pacific news to ensure it reaches a wider audience
  • Ability to speak a Pacific language is a bonus
  • Full-time 12 month contract with the potential to extend
Work alongside the 10 Pacific language programmes to help craft news stories for on-air and online
2d ago
Be an early applicant
Listed three days ago

Client Engagement Specialist

at Kin

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Organisation transforming the lives of girls, women, and whānau
  • Engagement opportunity
  • Opportunity to influence change
Engage and support individuals and families experiencing hardship by providing guidance and connecting them with resources to improve wellbeing.
3d ago
Listed three days ago

Technical Customer Support Team Lead

at Potentia

This is a Full time job

Parnell, Auckland
NZD 75000 - 85000 per annum
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead and mentor a dynamic team of 6
  • Balance leadership with hands-on customer support.
  • Share your networking knowledge
Lead a team of 6 in delivering exceptional customer service. This role is a split between team leadership and hands-on customer support.
3d ago
Listed three days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
3d ago
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