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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Listed one day ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
1d ago
Listed sixteen hours ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
16h ago
Listed five days ago

Lead Software Engineer

at RRU Services Limited

This is a Full time job

Auckland CBD, Auckland
$180,000 – $200,000 per year
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
  • Join a winning team. From business to hi-tech awards, we have that hunger!
  • Employers of the exceptional - we only hire A+ players so you work with the best
  • US focused product offering with awesome career development opportunities
No prima donnas. Straight shooters only. Non-technical founder with technical resources internally, focused on AI.
5d ago
Listed five days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
5d ago
Listed eleven days ago

Software Engineer

at Halter

This is a Full time job

Auckland CBD, Auckland
$100,000 – $117,500 per year
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
  • Work for a kiwi startup creating innovative, world first technology
  • Opportunity for rapid development and career progression
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
Your work can be seen, felt, heard, and touched! We're one of NZ's fastest-growing companies.
11d ago
Listed six days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
6d ago
Listed five days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
5d ago
Listed one day ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
1d ago
Listed one day ago

Platform Engineer

at Westpac New Zealand Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
  • Attractive salary + 10% superannuation over your base salary
  • Great banking benefits including annual wellbeing days
  • Based in Auckland or Wellington with Hybrid working options
Seeking a experinced Platform Engineer to enhance and maintain our CloudBees-based pipeline service for squads throughout our organization.
1d ago
Listed fourteen days ago

Software Engineer

at TSB

This is a Full time job

Auckland CBD, Auckland
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
  • An attractive, flexible and supportive working environment for our TSB whānau
  • We take a holistic approach to support our people's well being
  • Join a top Technology team
Analyse, evaluate, and implement software solutions to complex business problems across projects and BAU as required.
14d ago
Listed four days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
4d ago
Listed seven days ago

Software Engineer (Reporting Systems)

at Forsyth Barr Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
  • Highly Respected New Zealand Owned Firm
  • Competitive Remuneration Package and opportunities
  • Challenging and Diverse Role in an everchanging industry
Seeking a motivated, skilled Software Engineer with experience in document generation and reporting to join our Auckland team.
7d ago
Listed four days ago

Software Engineering @ Xero (Intermediate & Senior)

at Xero

This is a Full time job

Auckland CBD, Auckland
5 weeks leave and own a part of Xero with shares!
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
  • A global software company creating #beautiful solutions for accounting partners
  • Amazing work life balance, truly flexible working policies and great benefits
  • Work on C#.NET, AWS and more!
Join a highly collaborative team, creating and delivering beautiful software to our customers! Work in one of our #beautiful offices or work from home
4d ago
Listed four days ago

Technical Business Performance Manager

at Westpac New Zealand Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Engineering - SoftwareEngineering - Software
classification: Information & Communication Technology(Information & Communication Technology)
  • Base salary + 10% Superannuation
  • 4 weeks annual leave + 5 annual wellbeing days
  • Enjoy a hybrid working model to support a healthy work life balance
Play a key role in enhancing our performance, and delivery of great customer outcomes by leveraging data and performance analytics to drive decisions
4d ago
Listed five days ago

Kaituhono - Contact Centre

at Konnect Koncepts Limited

This is a Full time job

Henderson, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Numerous permanent fulltime roles available.
  • Convenient West Auckland location, based in Henderson.
  • Opportunity to give back to YOUR community.
Join our new Contact Centre and help us build a service that "Feels like Whānau".
5d ago
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