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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Listed thirteen hours ago

Graduate Auditor

at William Buck NZ Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Audit - ExternalAudit - External
classification: Accounting(Accounting)
  • Great location! Next to Britomart and Commerical Bay in the Auckland CBD
  • Top 10 CA Mid-Tier Firm. Get the right training, experience and exposure
  • Fun and supportive team! We work hard and we celebrate success!
We will nurture and grow your skills and confidence with focused Learning and Development programs, and a fun and collaborative team culture.
13h ago
Listed four days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
4d ago
Listed thirteen hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
13h ago
Listed sixteen hours ago

Care Coordinator

at Access Community Health

This is a Full time job

Auckland CBD, Auckland
$24.50
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help make a difference for those in need
  • Ongoing Training and Development
  • Weekday Work Only
Work in a team to plan & organise our support workers rosters. Help allow our clients to get the care they need to live their best lives
16h ago
Listed one day ago

Senior External Auditor

at Consult Recruitment - Accounting and Finance

This is a Full time job

Auckland CBD, Auckland
75K-85K pa plus benefits
subClassification: Audit - ExternalAudit - External
classification: Accounting(Accounting)
  • Wide range of clients - listed, non listed, for profits/non-for profits
  • Central Auckland
  • 75K-85K pa plus benefits
Top 10 international CA firm seeking an experienced Senior Auditor to join their growing audit & assurance practice as they plan their 2024 resourcing
1d ago
Be an early applicant
Listed three days ago

Audit Manager

at KG Recruitment Ltd

This is a Full time job

Auckland CBD, Auckland
$130K to $150K pa per year plus KS plus car park
subClassification: Audit - ExternalAudit - External
classification: Accounting(Accounting)
  • Team has high staff morale and few people leave as they enjoy working together.
  • Many training opportunities and support given to develop your career further.
  • Easy going, relaxed culture, they enjoy a laugh while getting on with the work.
Enjoy working in Audit but not the long hours? If so, this could be perfect as this team have a strong culture of excellent work/life balance.
3d ago
Listed four days ago

Kaituhono - Contact Centre

at Konnect Koncepts Limited

This is a Full time job

Henderson, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Numerous permanent fulltime roles available.
  • Convenient West Auckland location, based in Henderson.
  • Opportunity to give back to YOUR community.
Join our new Contact Centre and help us build a service that "Feels like Whānau".
4d ago
Listed four days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
4d ago
Listed four days ago

Customer Service Representative

at Canopy Healthcare Group

This is a Part time job

Henderson, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Competitive remuneration, enhanced leave provisions and more!
  • Fast-paced environment with a variety of work
  • Join a fun, cohesive team with lots of development opportunities
Do you have medical or healthcare administration experience with strong customer service skills and seeking a part-time role? Click here to read more!
4d ago
Listed five days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
5d ago
Listed three days ago

Clinical Data Centre Operator

at Awanui Group

This is a Part time job

Mount Wellington, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Access to EAP and Health & Wellbeing program
  • Flexible working arrangements
  • An opportunity to contribute towards the health of Tamaki Makaurau | Auckland
Part-time role (20 hours per week) available at our Clinical data centre. Role involves data entry and phone-based customer service.
3d ago
Listed twelve hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
12h ago
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