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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed three days ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
3d ago
Listed sixteen hours ago

Customer Care Assistant Team Leader (2x fixed-term opportunities)

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Multiple opportunities available
  • Fixed term contracts
  • Viaduct harbour location
If you love delivering excellent customer service, leading and developing people, join our Customer Service team as Assistant Team leaders!
16h ago
Listed one day ago

Credit Analyst

at Heartland

This is a Full time job

Auckland CBD, Auckland
subClassification: CreditCredit
classification: Banking & Financial Services(Banking & Financial Services)
  • Opportunities for growth and career progression
  • Join an innovative and always evolving kiwi company
  • Excellent Insurance packages and banking perks
You'll produce quality and accurate lending applications for decisioning by the Credit Risk team.
1d ago
Listed fifteen hours ago

Investment Analyst

at New Zealand Trade & Enterprise

This is a Full time job

Auckland CBD, Auckland
subClassification: Corporate Finance & Investment BankingCorporate Finance & Investment Banking
classification: Banking & Financial Services(Banking & Financial Services)
  • We have a diverse & collaborative environment that inspires lifelong learning
  • We offer hybrid working that enables work life balance + 5 weeks annual leave
  • We are focused on holistic wellbeing to support you to be your best self
The Investment Solutions team at NZTE is looking for two highly motivated and capable Investment Analysts to join us in Tāmaki Makaurau, Auckland.
15h ago
Listed four days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
4d ago
Listed eight days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
8d ago
Listed two days ago

Senior Customer Service Officer

at Bio-Strategy Ltd

This is a Full time job

Hobsonville, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead Customer Service: Drive excellence and support key operations.
  • Dynamic Team: Join a passionate and collaborative scientific community.
  • Growth Opportunities: Advance your career within the DKSH Group.
Deliver exceptional customer service and support operations as a Senior Customer Service Officer at Bio-Strategy. Join us and make a difference!
2d ago
Listed thirteen hours ago

Transport Network Operator

at Auckland Transport

This is a Full time job

Takapuna, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Tech savvy with a strong eye for detail?
  • Do you have the ability to multi-task while working under pressure?
  • Make a positive difference in our communities
ATOC is a hub of activity responsible for looking after our networks ensuring our customers journeys are safe, reliable and consistent.
13h ago
Listed eight days ago

Kaituhono - Contact Centre

at Konnect Koncepts Limited

This is a Full time job

Henderson, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Numerous permanent fulltime roles available.
  • Convenient West Auckland location, based in Henderson.
  • Opportunity to give back to YOUR community.
Join our new Contact Centre and help us build a service that "Feels like Whānau".
8d ago
Listed eight days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
8d ago
Listed nine days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
9d ago
Listed fifteen hours ago

Operations Specialist - Operational Support Cards

at ASB Bank Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Banking & Financial Services(Banking & Financial Services)
  • Ranked #1 Employer of The Year By LinkedIn 2023
  • Supportive and engaged team culture
  • Flexible working options, development opportunities and banking benefits!
A fantastic opportunity has arisen for an Operations Specialist to join the friendly and highly motivated Operational Support Cards Team!
15h ago
Be an early applicant
Listed three days ago

Statistical Analyst

at Reserve Bank of New Zealand

This is a Full time job

Auckland CBD, Auckland
subClassification: Analysis & ReportingAnalysis & Reporting
classification: Banking & Financial Services(Banking & Financial Services)
  • Create insights about financial data impacting all New Zealanders
  • Work closely with customers and data suppliers to meet emerging needs
  • Utilise this opportunity to build your data knowledge and skills
Looking to join a collaborative and high performing data and analytics department?
3d ago
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