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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Listed four days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
4d ago
Listed four days ago

Customer Support - Field Services (Fixed Term)

at Fisher & Paykel Appliances

This is a Full time job

East Tamaki, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexible Leave Policies
  • Super
  • Continous Training and Development
A candidate with the ability to use platforms such as JDE, Salesforce and Excel so prior knowledge with these programmes would be advantageous.
4d ago
Listed twelve days ago

Customer Service Representative

at Bapcor Automotive NZ

This is a Full time job

Manukau, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Located in Manukau
  • Competitive salary and benefits
  • Amazing team culture, development opportunities and awesome manager support
If you have what it takes to excel in a dynamic Call Centre environment, we want you to join our team in Auckland.
12d ago
Listed six days ago

Libraries and Council Services Assistant

at Auckland Council

This is a Part time job

Penrose, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Tāmaki Makaurau needs you!
  • Work across the community spaces in Franklin Local Board
  • Permanent part time position, 22 hours per week
In this customer-focused role, you will contribute to the day-to-day operations of our front-line services across all our spaces
6d ago
Listed three days ago

Customer Care Consultant - Permanent

at SeaLink Travel Group

This is a Full time job

Half Moon Bay, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Career progression
  • Awesome travel benefits via our vessels to Waiheke and Great Barrier Island
  • Birthday leave - A paid day off for your birthday!
If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today!
3d ago
Listed twelve days ago

Customer Service Representative

at Madison Recruitment Limited

This is a Contract/Temp job

Manukau & East Auckland, Auckland
NZD 60000 - 63000 per annum
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Fixed term role with plenty of opportunity to grow your career
  • Be a part of a growing New Zealand business within a fantastic team
  • Skip the traffic - Penrose location
Bring your customer service skills to a reputable manufacturing company with opportunities to grow your career!
12d ago
Listed four days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
4d ago
Listed fourteen days ago

Customer Service Representative

at Opal Kiwi Packaging

This is a Full time job

Papatoetoe, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a tight-knit & supportive team environment
  • Opportunity to utilize your customer service skills via phone and email
  • Monday to Friday role located at our site in Papatoetoe
An exciting opportunity to join the Opal team, as our site in Papatoetoe is searching for a Customer Service Representative to come onboard
14d ago
Listed thirteen days ago

Customer Service and Sales - Manukau

at Corys Electrical Limited

This is a Full time job

Manukau, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Southern Cross Health Insurance – Wellbeing 1
  • Your Birthday off as paid leave
  • Monday to Friday, 42.5 hours per week – no weekend work
Are you a customer service dynamo that thrives on diversity in their role, then this could be the job for you!
13d ago
Listed fifteen hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
15h ago
Listed eighteen hours ago

Care Coordinator

at Access Community Health

This is a Full time job

Auckland CBD, Auckland
$24.50
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help make a difference for those in need
  • Ongoing Training and Development
  • Weekday Work Only
Work in a team to plan & organise our support workers rosters. Help allow our clients to get the care they need to live their best lives
18h ago
Listed five days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
5d ago
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