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Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Be an early applicant
This is a featured job
Featured

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
Be an early applicant
Listed four days ago

Product Owner

at Manage My Health

This is a Full time job

Auckland CBD, Auckland
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Work for a company that puts helping people above all else
  • Fast-paced role with career progression opportunities
  • Work with a diverse, passionate, and fun team of incredible people
We are looking for an experienced, self-motivated Product Owner to work within our dynamic environment
4d ago
Listed four days ago

Product Manager

at Manage My Health

This is a Full time job

Auckland CBD, Auckland
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Work for a company that puts helping people above all else
  • Fast-paced role with career progression opportunities
  • Work with a diverse, passionate, and fun team of incredible people
We are looking for an experienced, self-motivated Product Manager to work within our dynamic environment
4d ago
Listed one hour ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
1h ago
Be an early applicant
Listed six hours ago

Network Customer Support - Team Leader

at H2R Technology Limited

This is a Full time job

Parnell, Auckland
subClassification: Engineering - NetworkEngineering - Network
classification: Information & Communication Technology(Information & Communication Technology)
  • 50% Team Leadership - 50% network support
  • Progressive and collaborative team supporting education based stakeholders
  • Auckland city fringe based role with hybrid working
Fantastic opportunity to join a progressive network support team in a team leadership capacity.
6h ago
Be an early applicant
Listed three days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
3d ago
Listed thirteen days ago

Network Engineer

at Optic Digital

This is a Contract/Temp job

Auckland CBD, Auckland
subClassification: Engineering - NetworkEngineering - Network
classification: Information & Communication Technology(Information & Communication Technology)
  • Auckland CBD location: 2 days WFH, 3 days office based
  • Hourly rate contract until November 2025
  • Checkpoint firewalls, Cisco routers & switches, Alteon load balancers
A perfect long term contract opportunity for a mid-level Network Engineer to work across both projects and BAU tasks.
13d ago
Listed four days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
4d ago
Listed five days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
5d ago
Listed two days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
2d ago
Listed one hour ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
1h ago
Be an early applicant
Listed two days ago

Group Product Manager

at Xero

This is a Full time job

Parnell, Auckland
5 weeks leave and own a part of Xero with shares!
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Lead and coach a team of product managers, elevate product management capability
  • Collaborate with stakeholders in developing a strategic vision and roadmap
  • Great benefits, culture and work life balance!
An exciting opportunity for an experienced Group Product Manager with strong product and people leadership experience! Work from our Auckland office!
2d ago
Listed nine days ago

Digital Product Owner

at Contact Energy

This is a Full time job

Auckland CBD, Auckland
Competitive salary and benefits package
subClassification: Product Management & DevelopmentProduct Management & Development
classification: Information & Communication Technology(Information & Communication Technology)
  • Exciting opportunity in the digital growth space
  • Work anywhere in NZ
  • Join the whanau helping decarbonise Aotearoa
Bring your subject matter expertise to lead Contact Energy's direction into best of class customer experiences and new innovative digital propositions
9d ago
Listed four days ago

Senior Network & Security Engineer

at BrightSpark Recruitment

This is a Full time job

Auckland CBD, Auckland
subClassification: Engineering - NetworkEngineering - Network
classification: Information & Communication Technology(Information & Communication Technology)
  • State-of-the-art central Auckland office
  • Flexible working and work from home options
  • A fantastic and highly collaborative work environment
Work with cutting-edge technologies alongside a high-performing team delivering
4d ago
Listed two days ago

Underwriting Manager

at AA Insurance

This is a Contract/Temp job

Auckland CBD, Auckland
subClassification: UnderwritingUnderwriting
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Hybrid working model with flexible working arrangements
  • A supportive and growth-orientated team environment
  • Great opportunity to grow a high-performing team
We're on the hunt for an experienced Underwriting Manager to join our growing team here at AA Insurance!
2d ago
Be an early applicant
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