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This is a featured job
Featured

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Listed twelve hours ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
12h ago
Listed three days ago

Clinical Data Centre Operator

at Awanui Group

This is a Part time job

Mount Wellington, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Access to EAP and Health & Wellbeing program
  • Flexible working arrangements
  • An opportunity to contribute towards the health of Tamaki Makaurau | Auckland
Part-time role (20 hours per week) available at our Clinical data centre. Role involves data entry and phone-based customer service.
3d ago
Listed three days ago

Client Services Representative

at easy2C

This is a Full time job

Penrose, Auckland
$25 – $27 per hour
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Penrose location close to transport hub
  • 40 hour week Monday to Friday
  • Awesome team environment
We are proudly NZ owned celebrating over 90 years in business. Real focus on quality and service supplying both New Zealand and Australian customers.
3d ago
Listed four days ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
4d ago
Listed thirteen hours ago

Lead Support Representative (Fixed-Term Full Time) - Auckland

at Hato Hone St John

This is a Full time job

Mount Wellington, Auckland
Starting Salary of $59K plus other benefits
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a supportive team
  • Discounts off goods and services
  • Free Ambulance transport for you and your family nationwide
Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Servic
13h ago
Listed fifteen hours ago

Care Coordinator

at Access Community Health

This is a Full time job

Auckland CBD, Auckland
$24.50
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help make a difference for those in need
  • Ongoing Training and Development
  • Weekday Work Only
Work in a team to plan & organise our support workers rosters. Help allow our clients to get the care they need to live their best lives
15h ago
Listed five days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
5d ago
Listed twelve hours ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
12h ago
Listed six days ago

Libraries and Council Services Assistant

at Auckland Council

This is a Part time job

Penrose, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Tāmaki Makaurau needs you!
  • Work across the community spaces in Franklin Local Board
  • Permanent part time position, 22 hours per week
In this customer-focused role, you will contribute to the day-to-day operations of our front-line services across all our spaces
6d ago
Listed five days ago

Administration Support Representative (Full Time) - Auckland

at Hato Hone St John

This is a Full time job

Mount Wellington, Auckland
Mt Wellington based
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work with a fantastic team
  • Discounts off goods and services
  • Free Ambulance transport for you and your family nationwide
Ko wai mātou - About us: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Servic
5d ago
Listed seventeen hours ago

Customer Service – Building Materials

at Focus Recruitment Limited

This is a Full time job

Mount Wellington, Auckland
$65K -$74K, depending on experience + benefits
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Stable well established market leader, part of a larger group
  • Diverse customers range across manufacturing and trade sector
  • Products: Aluminium extrusion, sheet, plate and coil
Utilise your experience from within the wider building sector combined with passion for providing exceptional customer service.
17h ago
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