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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed one day ago

Motor Claims Consultant

at AA Insurance

This is a Full time job

Auckland CBD, Auckland
Competitive salary + annual bonus
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Up to 50% off car, home, and contents insurance
  • Annual bonus and salary review
  • Great career progression opportunities
Here is your opportunity to help us deliver our purpose; We care, we help, and we get things sorted for our customers.
1d ago
Listed two days ago

Faults Services Team Leader

at Watercare Services Limited

This is a Full time job

Newmarket, Auckland
Competitive pay + Benefits
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Help provide Aucklander’s with a safe environment
  • Actively manage our team and communicate changes to stakeholders
  • A great environment where there is loads of variety
This team works 24/7 that has peaks and troughs periods and you will support our teams to resolve customer fault queries and find customer solutions
2d ago
Listed twenty three hours ago

Network Operations Engineer

at Vector Limited

This is a Full time job

Newmarket, Auckland
Income & Life Insurance + Wellness benefit
subClassification: TelecommunicationsTelecommunications
classification: Information & Communication Technology(Information & Communication Technology)
  • Dynamic role is a small fast-paced, supportive and collaborative team
  • Own the ‘business as usual’ operations of our network infrastructure
  • Diverse culture, with health & wellbeing support + hybrid working
Work as an engineer for an industry leader, providing day to day operations of our network infrastructure, for Incident & Change Management.
23h ago
Listed two days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
2d ago
Listed sixteen hours ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
16h ago
Listed one day ago

Senior Data Engineer

at Heartland

This is a Full time job

Newmarket, Auckland
subClassification: Database Development & AdministrationDatabase Development & Administration
classification: Information & Communication Technology(Information & Communication Technology)
  • Play a meaningful role in an innovative company!
  • Manage the development of ELT process using SnowFlake technologies
  • Hybrid role
Play a key role in Heartland's journey to continue to evolve our data infrastructure and analytics
1d ago
Listed one day ago

Insights & Reporting Analyst

at Auckland Transport

This is a Full time job

Auckland CBD, Auckland
Flexible Working
subClassification: Database Development & AdministrationDatabase Development & Administration
classification: Information & Communication Technology(Information & Communication Technology)
  • Design BI dashboards
  • User testing with a variety of stakeholders
  • Building and maintaining reports
The analyst identifies, builds, implements, and embeds self-serve data, reports and dashboards for operations management, & monitoring
1d ago
Listed eight days ago

Customer Solutions Expert - Part-time

at Tax Traders Ltd

This is a Part time job

Newmarket, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Part time - 20 hours per week
  • Join a collaborative and fun team
  • A pivotal role in our business with an opportunity to grow your skills
If you love helping people, solving complex problems with creative solutions and love detail and process, then we could be the place for you.
8d ago
Listed nine days ago

Merchant Associate

at ASB Bank Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A broad range of exclusive Staff Banking Benefits
  • Strong professional development opportunities
  • Joining a dynamic and diverse team
Nau mai ki ASB. At the heart of ASB is us, working together. Our Values of Caring, Passion, Integrity, United, and Courage are the characteristics tha
9d ago
Listed twenty two hours ago

Client Engagement Specialist

at Kin

This is a Full time job

Auckland CBD, Auckland
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Organisation transforming the lives of girls, women, and whānau
  • Engagement opportunity
  • Opportunity to influence change
Engage and support individuals and families experiencing hardship by providing guidance and connecting them with resources to improve wellbeing.
22h ago
Be an early applicant
Listed twenty hours ago

Regional Manager - Northern / Midland

at Sexual Wellbeing Aotearoa

This is a Full time job

Newmarket, Auckland
Base + Kiwisaver
subClassification: ManagementManagement
classification: Healthcare & Medical(Healthcare & Medical)
  • EAP + Birthday Leave + Additional Parental Leave Entitlements
  • Sexual Wellbeing Aotearoa clinical services up to the value of $100
  • Office located in Newmarket + Some travel required
Lead and manage regional clinical services across the northern and midland regions
20h ago
Listed one day ago

Senior Data Engineer

at DISCOVERY NZ LIMITED

This is a Full time job

Auckland CBD, Auckland
subClassification: Database Development & AdministrationDatabase Development & Administration
classification: Information & Communication Technology(Information & Communication Technology)
  • Collaborative Team Environment
  • Inclusive Work Environment
Support the development&maintenance of a robust, accurate and dynamic data asset for business usage across commercial/product/content/marketing teams.
1d ago
Listed one day ago

Technical Customer Support Team Lead

at Potentia

This is a Full time job

Parnell, Auckland
NZD 75000 - 85000 per annum
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead and mentor a dynamic team of 6
  • Balance leadership with hands-on customer support.
  • Share your networking knowledge
Lead a team of 6 in delivering exceptional customer service. This role is a split between team leadership and hands-on customer support.
1d ago
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